Tag: HDFC Bank

HDFC Bank Hosts Fraud Awareness Session For Its Employees

Mumbai, June 11, 2024: HDFC Bank as a part of a secure banking awareness drive, hosted a virtual fraud awareness session for the Bank’s staff. This covered various modus operandi used by fraudsters and safe digital banking practices to be followed to avoid falling prey to cyber frauds. More than 5,000 employees across the country attended this session via video conferencing facility.

Mr. D. Sivanandhan addressing the employees of HDFC Bank along with Mr. Sundaresan M

The awareness session was addressed by Mr. D. Sivanandhan, IPS (Retired), Former DGP of Maharashtra & Former Police Commissioner of Mumbai. Mr. Sivanandhan shared valuable insights on types of modus operandi used by fraudsters and spoke on aspects important to bear in mind to stay vigilant. He also shared live examples on how people fell for greed, lust, fear and anger. Mr Sivanandhan cautioned the Bank employees to be vigilant and careful in order to avoid opening of fraudulent accounts, prevent misuse of banking channels for money mule, terrorist funding, cyber frauds and money laundering activities as it can have legal and reputational consequences.

Mr. Sundaresan M, Group Head – Retail Credit Strategy & Control and Mr. Manish Agrawal, Executive Vice President – Credit Intelligence and Control – HDFC Bank hosted the event and also shared case studies, educating the staff on various types of frauds like courier scam, fake police scam, fake credit scam, etc.

Commenting on this Mr. Sundaresan M said, “Today we are transacting more digitally. Hence it is important to create awareness about various modus operandi used by fraudsters and the secure banking practices that one needs to follow so that we do not become victims of online frauds. It is important to remember basics like never to click on unreliable links or give out private banking information to strangers.”

The session covered several aspects of which some important reminders included the following points to protect oneself from cyber frauds:

1. Do not click on unknown links in SMS/Email/Messages as they may be a phishing link to steal your data and money.

2. Do not download screen sharing Apps from unknown sources as this can be used to steal data from devices and install malware.

3. Do not share personal bank details like OTP, CVV, PIN, Password and Card Details with anyone. The Bank or its representatives do not ask for such personal details.

4. Do not fall prey to schemes/jobs/discounts/help offers which require a payment to be made or require you to share your personal banking credentials.

5. Do not fall for unknown calls, SMS, Email, Social Media accounts and advertisements offering rewards, investment Opportunities, Part-time jobs, commissions or easy money for task completion and remote work.

In the Financial Year 2024, HDFC Bank has conducted over 16,000 such sessions PAN India and reached out to over 2,00,000 participants covering various segments of society. These workshops are aimed at educating schools, colleges, customers, law enforcement agencies, senior citizens, Self-Help Groups, educational institutions, vendors, partners and employees, among others.

HDFC Bank signs MoU with 100X. VC to support start-ups

HDFC Bank today announced signing a memorandum of understanding with 100X. VC, a leading early stage venture capital firm, to engage more deeply with the start-up community. The Bank will extend its full-suite of specialised services and facilities tailored for start-ups, known as Smart-Up,to all the firms associated with 100X.VC. It will also extend additional credit facilities and evaluate investment opportunities in these start-ups.

With this MoU, HDFC Bank and 100X.VC will work together in mutually beneficial areas. The venture capital firm will recommend HDFC Bank as primary Bank to all its investee companies. Through such collaboration, the bank hopes to enhance the ecosystem by supporting innovation and entrepreneurship.

HDFC Bank and 100X.VC will also conduct jointprograms for start-ups such as Master Classes. Additionally, the bank will evaluate start-ups referred to it by 100X.VC for investment and extending loans.

The MoU was signed by Mr. Abhishek Deshmukh, Branch Banking Head – Maharashtra, and Mr. Yagnesh Sanghrajka– Founder & CFO, 100X.VC in the presence of Mr. Sanjay Mehta, Founder & Partner, 100X.VC; Mr. Ninad Karpe- Partner, 100X.VC, and other senior bank officials.

Speaking on the occasion,Mr. Abhishek Deshmukh, Branch Banking Head – Maharashtra, HDFC Bank, said, “India is among the largest and fastest-growing start-up ecosystems in the world. In the first half of 2022 alone, 15start-ups have emerged as unicorns. In the past decade, we have seen the rebirth of the start-up ecosystem with a more sustainable business model in the form of venture capital.100X.VC has done transformational work in the early-stage ecosystem since their launch 3 years ago and we hope to leverage their expertise in mentoring start-ups identified by HDFC bank. Together, we hope to continue growing our objectives of contributing to the Indian start-up ecosystem.”

Commenting on the collaboration with HDFC Bank,Mr Yagnesh Sanghrajka, Founder and CFO at 100X.VC said, “We are excited to join hands with HDFC Bank in line with the Bank’s ‘SmartUp’ initiative. Under this program, we will jointly nurture emerging start-up ideas, cultivate them with 100X.VC first cheque seed capital and HDFC Bank’s banking services and access to credit seamlessly. 100X.VC and HDFC Bank are fully invested in the development of great ideas. The mentoring & resources provided under this program will ensure that tomorrow’s entrepreneurs are given the freedom to innovate and prosper.”

HDFC Bank launches full value remittance for USD, EUR, GBP

 HDFC Bank today launched full value outward remittance service in US Dollar (USD) Euro (EUR) and the Pound Sterling (GBP) for trade and retail customers. The first-of-its-kind “Full Value” feature ensures that when a customer sends money abroad, the full amount remitted will reach the overseas beneficiary, without any deductions of foreign bank charges.

The Bank till date has supported Full Value remittance only for individual customers in USD denomination. In an industry-first, it has expanded this offering to include Trade related remittance transactions. Furthermore, it will be offered in USD, GBP and EUR and will be applicable to current and savings account holders for both trade and retail remittances sent worldwide.

“HDFC Bank has always been at the forefront of creating tailor-made, innovative products to delight its customers. We are therefore excited to bring out our full-value outward remittance service, not just for individuals but for traders as well. We saw an acute customer need in the remittances space were happy to address it. We are certain this product will be a game-changer for our customers,” said Mr Jatinder Gupta, Business Head, Retail Trade and Forex, HDFC Bank.

This service can be availed of by approaching the branch for Trade related remittance from India, individual related remittance under Liberalized Scheme and Non-resident remittances from India in (in USD, GBP and EUR) and RemitNow – NetBanking portal (in USD only) for foreign outward remittances under the Liberalized Remittance Scheme.

HDFC Bank Parivartan launches #EnginesOff campaign in 40 cities

To commemorate World Environment Day, HDFC Bank Parivartan today launched a high-decibel campaign called #EnginesOff to raise awareness on the importance of reducing air pollution. Through a short street play, motorists idling their vehicles at busy traffic intersections will be encouraged to switch off their engines while they wait for the signal to turn green.

 

The bank is rolling out this short play at over 126 busy signals in 40 cities across the country. The three-day campaign starts on June 5th and includes large metros such as Mumbai, Gurugram, Bangalore, Kolkata, and Pune, as well as smaller cities like Ludhiana, Varanasi, Nasik, Rajkot and Guwahati among others.

 

According to the World Health Organisation, research shows that over 7 million people die from air pollution each year. A small measure like switching off the engine can reduce an individual’s emissions by half.

 

The street play is part of HDFC Bank’s nationwide ESG campaign highlighting the small steps we can take towards sustainable progress. The campaign shows how the future can be better if we change things today. The bank also launched four unique films that highlight its social and environmental initiatives under its flagship programme Parivartan, as part of the same campaign.

 

“HDFC Bank has always been committed to leading responsibly. We believe that as India’s largest bank, we must use our brand to create a positive social impact and make a difference in the lives of communities,” said Mr. Ravi Santhanam, CMO, HDFC Bank. “With this campaign, we want to raise awareness on the simple steps we can take to prevent a catastrophic future. We need to come together and act now so we can create a better tomorrow,” he added.

 

HDFC Bank is the amongst the largest corporate CSR spenders in the country. The bank’s key focus areas include care for climate, rural development, education, skill development, healthcare & hygiene and financial literacy under Parivartan.

 

The 40 cities and locations are as follows:

#EnginesOff  
Name of City No of locations Locations
Chandigarh 4 Sector 8
Sector 44
Transport Lights
Housing Board Lights
Mohali 2 DC Office Light point
Suhana Lights,
Amritsar 2 Lawrence Road
Income Tax Chownk
Ludhiana 2 Pavilion Mall Lights
New Court Lights
Jaipur 4 RAMBAG CIRCLE
DANIK BHASKAR CIRCLE
NEW GATE
JDA CIRCLE
     
Gorakhpur 4 Padaleganj Chauraha
Shastri Chauraha
Mohadipur Chauraha
Asuran Chowk
Allahabad 3 Balson Choraha
Medical Choraha
Fortrate Choraha
Lucknow 4 Burlington  Square
Hazratganj Square
Alambagh Square
Indiragandhi Pratishthan Square
Kanpur 4 Tatmill Chauraha
CocaCola Chauraha
Vijay Nagar
Ramadevi
Varanasi 4 Rathyatra
Maldahiya
Lanka
District Court Charaha
Faizabad 2 Rakabganj Chauraha
Pushpraj Chauraha
Meerut 3 Saket Chauraha
Begum Pul
Tej Garhi Chauraha
Sonipath 3 Rohtak Chowk
Loharu Road
Old Bus Stand
Bareilly 3 Chaupal Chauraha, Police Line
Chowki Chauraha
Circuit Chauraha
Faridabad 3 Ajrondha Chowk
Old Faridabad Chowk
B K Dutt Chowk
Delhi 3  
 
 
Ghaziabad 3 Hapur Chungi
Hapur Tiraha
Dabur Tiraha
Dehradun 3 Balram Chowk
Prince Chowk
Panchayati Mandir Chauraha
Noida 3 Sector 18
Sector 16
Sector 15
Gurgaon 3 Sector 42
MDI Chowk
Bristol Chowk
Jammu 3 Bikram Chowk
Jewel chowk
Gandhi Nagar
Srinagar 3 Jehangir Chowk
M A Road
Regal Chowk
     
Pune 3 Phineox Mall Signal, Viman Nagar
University Road Signal
Katraj Signal
Aurangabad 4 Kranti Chowk Signal
Akashwani Signal
CIDCO Signal
Dudh Dairy Chowk
Nashik 4 CBS School
ABB Singnal – Trambak Rd
BYK Signal – College Rd
Dwarka Signal
Indore 4 Palacia
C-21
Radission Square
Regal Square
Ahmedabad 3 Sindhubhavan Circle
Ashram Road
RTO Circle
Surat 3 Swar Gate
Athava Gate
Gajera School Circle
Rajkot 3 Race Course Road
100 ft Road
Crystal Mall
Vadodara 3 Kala Ghoda
Alkapuri – RC Dutt Road
Rajmahal Road – Akota Bridge
Mumbai 1 Haji Ali
     
Hyderabad 4 Jubilee Hills
Hi-tech city
Khairatabad
Gatchibowli
Vijayawada 4 Benz circle
Ramvarampadu
Bhavani puran
Ibrahimpatnam
Vizag 4 RTC Complex
Maddilapalem
Gajuwaka
Siripuram
Nagpur 4 Eternity mall square
RBI square
Shankar nagar
Chatrapati square
     
Bhubaneswar 3 Kalinga Hospital Square
Commissionerate & DCP Traffic Police Office Square
AG square
Patna 4 Dakbangla
Exhibition Road
Shaguna More
Boring Road Crossing
Kolkata 3 Shyambazar Crossing
Esplanade Crossing
Rash Behari Crossing
Guwahati 3 ABC Point
Rukminigaon Point
Lalganesh
     

credit card

HDFC Bank issues record high of over 4 lakh cards post embargo

HDFC BankMumbai: HDFC Bank announced a record of over 4 lakh credit cards issued since the embargo being lifted. The record issuance is as of September 21, 2021 and marks the aggressive growth path the Bank has charted post the embargo to re-invent and co-create its credit cards portfolio with strong products and partnerships.

The bank also announced the relaunch of 3 cards. HDFC Bank’s Millennia, MoneyBack+ and Freedom cards have been reinvented to put more power into the hands of the customers, by adding a host of new features and benefits. Creating and co-creating new card products is part of the Bank’s strategy to straddle every customer segment; be it for Bharat or India.

“As a leader in the cards space, we promised, we’d be back with a bang. We are now pushing the pedal not only to acquire new customers, but also to enhance offerings of our existing cards,” said Mr Parag Rao, Group Head – Payments, Consumer Finance, Digital Banking & IT, HDFC Bank.

“Our strategy to re-invent, create and co-create has been crafted based on the analysis of customers’ buying behaviour, the categories they spend on and the spend patterns. The months that we have spent readying and sharpening our strategy are now bearing fruit. We are ready to unveil best in class offerings and experience to our customers, just in time for festive season.”

The new card variants will be available to customers in October’21. Existing Freedom and Millennia card holders will also be able to enjoy the new benefits as well and will be notified by the bank regarding the same.

The revamped portfolio includes:

Freedom Credit Card – Best Card For Your Everyday Spends & BIG Purchases

The Freedom card is targeted majorly towards the youth who are starting their career. It will also cater to segment that has a greater need for credit allowing them to utilise credit for their large spends in a very affordable yet highly rewarding manner.

Key benefits:

Rewarding Affordability – 5X Cashpoints on EMI spends at merchant locations
Interest Rate of just 0.99% for 1st 90 days from card issuance date

MoneyBack+ Credit Card – The most rewarding card for everyday spends

The MoneyBack+ credit card is targeted towards middle class families who are seek value on their everyday spends. These consumers are careful spenders so HDFC Bank is offering value for every rupee spent by them.

Key benefits:

10X Cashpoints on 5 key merchants – Amazon, BigBasket, Flipkart, Reliance Smart Superstore & Swiggy
5X Cashpoints on EMI spends at merchant locations

Millennia – Best Cashback Credit Card

The Millennia card is targeted at the affluent, tech savvy consumer. It is for people in the age range of 25 – 40 years. The new avatar of the card will cover all the areas millennials are passionate about such as shopping, dining, entertainment & travel.

Key benefits:

5% Cashback on your 10 key merchants – Amazon, BookMyShow, Cult.fit, Flipkart, Myntra, Sony LIV, Swiggy, Tata CLiQ, Uber & Zomato
1% Cashback on other spends including EMI spends & Wallet Loads (except Fuel)

HDFC Bank aims to regain credit card market share in 3-4 quarters

Mumbai: HDFC Bank, India’s largest credit card issuer, today announced that it is aiming to add five lakh new credit cards to its portfolio every month beginning February 2022. This will enable it to regain its market share and cement its leadership position in the credit card issuing business in the next 9 to 12 months.

HDFC Bank has over 20 initiatives that will hit the market in the next 6 to 9 months to drive this growth. These include the launch of new co-branded cards with the who’s who of Corporate India spanning pharma, travel, FMCG, hospitality, telecom and fintech. The bank has also revamped its existing range of cards over the past 9 months and is also ready with strategic partnerships with new companies.

The new and enhanced suite of credit card products will have something for everyone from the mass market to the ultra-premium segments. There will be tailored products for customers to meet their evolving needs.

“The last few months have been spent in readying ourselves for the future. When the restrictions from the regulator were in place, we utilised the time to chalk out a new strategy. With our new offerings as well as our existing suite of cards, we are confident of meeting the needs of our customers and ‘come back with a bang’.” said Mr Parag Rao, Group Head – Payments, Consumer Finance, Digital Banking & IT, HDFC Bank.

HDFC Bank is the leading player in the payments ecosystem with a strong share in both credit card issuing and acquiring businesses. The bank is the country’s largest credit card issuer, and it has maintained its leadership position over the past 8 months, demonstrating the strength and resilience of the card portfolio.

Some key RBI data points that further showcase this strength include:

• HDFC Bank Credit cards spends are 1.5 times higher than the nearest competitor
• HDFC Bank has 1.2 times higher number of cards than the nearest competitor
PRESS NOTE HDFC Bank Ltd.
HDFC Bank House,
Senapati Bapat Marg,
Lower Parel,
Mumbai – 400 013.
CIN: L65920MH1994PLC080618

• HDFC Bank Credit spend per card is the highest among Top 6 banks (in terms of CIF & spends)

The bank also has a dominant position in the merchant acquiring space.

• As per RBI data, HDFC Bank consistently has the highest overall market share in merchant acquiring business. As of June 2021 the bank had 47.9% of the total market share.

• The best book quality as per franchisee data – the highest through-put per merchant

• Its SmartHub platform is an integrated banking and payments range tailor-made for all merchant categories and size

HDFC Bank has about 3.67 crore debit cards, 1.48 crore credit cards and about 21.34 lakh acceptance points, making it among the largest facilitators of cashless payments in the country. With over 5.1 crore credit cards, debit cards and prepaid cards addressing every market segment, every third rupee spent on cards in India happens on HDFC Bank cards. It has played a significant role over the years in spurring India’s consumption story. The coming festive season will help it play this role better at a time when it is perhaps needed as never before.

Paytm Payment Gateway waives off transaction fees on donations received by NGOs working for COVID relief

Paytm and HDFC Bank announce strategic partnership for delivering financial solutions to end consumers and merchants across India

Mumbai: India’s leading digital ecosystem for consumers and merchants (1), Paytm and India’s largest private sector bank, HDFC Bank, today announced that they have entered into a strategic partnership.

This brings together two market leaders who will drive innovative digital solutions for financial transformation in the country by combining their strengths in the banking, lending, and digital payments space.

The fusion of HDFC Bank’s network, products and credit appraisal capabilities and Patym’s technological platform will accelerate digital transformation in semi-urban and rural India while bringing more people into formal banking channels.

Paytm is India’s largest payments platform* with 333 million users and 21 million merchants onboard (1).

With over 50 million card customers (both credit and debit cards) HDFC Bank is a strong player in the payments ecosystem with leadership in both credit card issuing and acquiring businesses. It has a footprint of over two million merchant acceptance points and 48 per cent business market share on merchant acquiring volume. It remains the number one credit card issuer in the country with a spend share of over 27 per cent.

Through this partnership, Paytm & HDFC Bank will build comprehensive solutions across Payment Gateway, POS Machines and Credit Products including Paytm Postpaid which is Buy Now Pay Later (BNPL) solution, Eazy EMI and Flexi Pay, and more.

The first leg of the partnership will include Payment Gateway and POS Solutions for Indian merchant partners.

The partnership between Paytm and HDFC Bank will aim to empower the new businesses, which have recently ventured online, and enable them to scale up further.

Paytm and HDFC Bank are coming together for two broad POS offerings:  HDFC Bank will drive merchant partnerships across India, to whom Paytm will offer its existing range of Android POS devices. Through the partnership, HDFC Bank’s salespersons will start selling Paytm’s payment solutions in the market. HDFC Bank will be the payment partner, while Paytm will be the distribution and software partner.

Paytm and HDFC Bank will jointly launch a co-branded POS product in the retail segment, which Paytm will have the option to offer it to its own customer base.

Talking about the partnership, Bhavesh Gupta, CEO, Paytm Lending said, “We are extremely delighted to partner with HDFC Bank, which has been one of the leaders in the retail lending space in our country for the last two decades. Together we aim to provide innovative digital lending & payment solutions for consumers and merchants alike. This partnership will further strengthen financial services ecosystem by bringing together our technology and digital solutions and HDFC Bank’s retail and credit prowess.”

Renu Satti, COO, Offline Payments, commenting on the partnership said, “Paytm’s reach in the offline & online merchant space and HDFC Bank’s retail influence, will aim for dynamic growth in the payments space. Paytm has a history of launching innovative products that have made way for the adoption of retail payments among various merchant partners. This partnership aims to bring innovative products focusing on affordability.”

Parag Rao, Group Head – Payments, Consumer Finance, Digital Banking & IT, HDFC Bank said, “As India’s largest issuing and acquiring bank, we have always endeavoured to personalise our offerings to customers-consumers, businesses and corporate houses. Through this partnership, we will also be jointly delivering enhanced SmartHub solutions to the market. We believe that this is the start of a great partnership and the cumulative strength of both HDFC Bank and Paytm will help us strengthen our respective leadership positions”.

HDFC Bank SmartHub solutions is an integrated platform offering merchants a one-stop solution shop for all their business needs-payments, banking, lending and segment-specific business solutions.

HDFC Bank creates Digital and Enterprise factories to enhance Digital Banking experience

HDFC Bank creates Digital and Enterprise factories to enhance Digital Banking experienceMumbai: HDFC Bank today announced that it is setting up a Digital Factory and an Enterprise Factory to roll-out new digital products and services in the future and augment its IT Infrastructure. The Digital and Enterprise factories will be pivoted on APIs, data and cloud.

The dual approach of building the Digital Factory along with an Enterprise Factory is part of the bank’s technology transformation agenda to run and transform the bank. The bank proposes to strengthen capabilities for the Digital and the Enterprise Factories by hiring up to 500 people over the next two years, from diverse backgrounds such as data analytics, AI, ML, Design Thinking, Cloud and DevOps.

The Digital Factory will build new business and new solutions riding on new tech stacks/applications and high resiliency and monitoring capabilities. This will be backed by the ability to support large volume growth and plan for upgrading technologies. The bank is also developing future-ready IP technologies and moving to a native cloud architecture in collaboration with niche technology companies, fintech and large IT companies. Ensuring reliability, availability, scalability and security will be at the core of the Digital Factory’s endeavours.

The Enterprise Factory will upgrade legacy infrastructure, decouple existing systems and build its own capabilities by embracing open-source to build resilience and scale.

“The Digital and Enterprise Factories will help us realise the strategy of ‘running’ the bank, while ‘building’ the bank for the future,” Mr. Parag Rao, Group Head – Payments, Consumer Finance, Digital Banking & IT, HDFC Bank. “We are poised to capitalize on opportunities that higher digital adoption will bring in India.

Our endeavour is to provide seamless experience to our customers across all platforms, on the back of resilient infrastructure. Since inception, we have led the digital transformation of the Indian financial services sector and continue to invest in technologies to improve customer experience and enhance efficiencies. This is changing the paradigm by redefining financial services and designing products and services by always keeping the customer at the centre.’’

Ms Ashima Bhat Group Head CSR HDFC Bank

HDFC Bank Commits To Becoming Carbon Neutral By 2031-32

Mumbai: HDFC Bank today announced plans to become carbon neutral by 2031-32. As part of this initiative, the Bank is looking at reducing its emissions, energy, and water consumption. The Bank will continue to incorporate and scale up the use of renewable energy in its operations.

As part of its ESG strategy, the Bank will also focus on offering loans for green products like electric vehicles at lower interest rates and incorporating ESG scores in its credit decisions. The Bank is also working on a framework for issuing green bonds.

This announcement, which comes just ahead of World Environment Day on June 5, is a part of the bank’s overall commitment to embed ESG principles in its business. The bank has a three-pronged strategy to achieve its objective to become carbon neutral: Reduce consumption, transition to renewable energy, and offset carbon footprint.

As a part of this strategy it is planning the following initiatives, amongst others:

Decrease absolute emissions and energy consumed in line from current level of 315,583 MT CO2 emissions.
Increase Rooftop Solar capacity in large offices.
Convert 50% of our total sourced electricity to renewable energy.
Create single use plastic free corporate offices.
Plant 25 Lakh trees.
Reduce water consumption by 30%.

“A shared future means that individuals, companies and countries all have to act together to mitigate the effects of climate change,” said Ms Ashima Bhat, Group Head – CSR, Business Finance and Strategy, Administration and Infrastructure, HDFC Bank. “Through this effort, we are supporting the country’s commitment in this direction. The broad strategy is in place and going forward we will fine tune it and introduce new measures if necessary. As a responsible corporate citizen, HDFC Bank is fully committed to help India mitigate the effects of climate change as well as help the country meet its international commitments under the Paris agreement.”

HDFC Bank deploys Mobile ATMs across 50 cities in India

HDFC Bank deploys Mobile ATMs across 50 cities in India

Mumbai: In view of restrictions imposed in various parts of the country, HDFC Bank today announced the availability of Mobile Automated Teller Machines (ATMs) in 50 cities across India to assist customers during the lockdown. At restricted areas, the Mobile ATMs will eliminate the need for general public to move out of their locality to withdraw cash.

These mobile ATMs are currently active in cities Chennai, Mumbai, Delhi/Gurgaon, Vijaywada, Dehradun, Cuttack, Ludhiana, Lucknow, Bhubaneshwar, Chandigarh, Thiruvananthapuram, Allahabad, Pune, Hyderabad, Ahmedabad, Trichy, Salem, Coimbatore, Hosur, Noida, Jeypore (Koraput), Bengaluru, Mysore, Jaipur, Panipat, Ambala, Jammu, Nashik, Rewari, Patna.

From the first week of June, the mobile ATMs will be made available in cities like Puducherry, Vizag, Rajahmundry, Madurai, Tirunelveli, Hyderabad, Cochin, Thane, Delhi, Jhajjar, Kanpur, Agra, Varanasi, Gorakhpur, Nagpur, Aligarh, Calicut, and Kolkata.

Customers can conduct over 15 types of transactions using the Mobile ATM, which will be operational at each location for a specific period. The Mobile ATM will cover 3-4 stops in a day.

All necessary precautions in terms of maintaining social distancing while queuing for the ATM and sanitization are being taken to ensure safety of staff and customers.

“We hope our mobile ATM will provide a great support for people who want to avail basic financial services without having to venture far from their neighbourhood,” said Mr. S Sampathkumar, Group Head – Liability Products, Third Party Products and Non-Resident Business at HDFC Bank. “During this difficult time, we want to do our part to help everyone #Stay Home and #Stay Safe as we stand together to curb the spread of COVID19. This service will also be of great help to all the healthcare workers, and other essential service providers who have been working tirelessly to combat the pandemic.”

Serial No Type of services offered on ATMs
1 Cash withdrawal
2 Balance enquiry
3 Request for mini-statements
4 Changing ATM PIN
5 Generating ATM PIN through Green PIN
6 Making Credit Card payments
7 Instant Loans to Customers
8 Ordering Cheque book / account statement
9 Prepaid mobile recharge
10 Transferring funds between accounts linked to the same ATM / Debit Card
11 Paying Utility bills
12 Enquiring about cheque status
13 Requesting for IPIN (Netbanking PIN)
14 Registering for Mobile Banking
15 Updating the Mobile Number
16 Card-less Cash Withdrawal