Tag: Thomas Cook India

Business World

Thomas Cook India & SOTC present the perfect opportunity to book a holiday in 2021

Mar 25, 2021 by Neel Achary 0 Comments #Leisure, #Mr. Daniel D’souza, #President & Country Head, #SOTC Travel, #Thomas Cook India

Mumbai: With the accelerated vaccine roll out and the re-opening of several destinations, Indians having missed out on travel last year are eager to holiday again. To cater to this pent up demand, Thomas Cook India Limited, India’s leading integrated travel services company, and its Group Company, SOTC Travel Ltd., announced the launch of a range of exclusive offers in association with GoAir: Full Holiday at Half the Price, Companion Holidays Free, up to 20% off on Flights; also free cancellation* available. The offers are valid on bookings received till April 9, 2021, for travel before September 30, 2021.

Included is an exciting array of domestic as well as international destinations and covers accommodation, meals, sightseeing and transfers. The companies have handpicked India’s favourites such as North East, Goa, Kerala, Kashmir, Himachal Pradesh, Andaman, Uttarakhand and Ladakh. International destinations include a diverse selection, from Dubai, Maldives, Egypt, Russia to Turkey.

Special experiences have been incorporated into the products: a thrilling ATV ride at Nubra Valley, a picnic lunch at an apple orchard in Himachal, a shikara ride on Dal Lake, Sea Kart adventure in the Andamans, a fascinating martial art show – Kalaripayattu in Kerala, a complimentary family photo shoot in the North East, adrenalin infused dune-bashing/sand surfing in Dubai, adventure sports like snorkeling and kayaking in the Maldives, visit of the Great Pyramids of Giza, Sphinx, papyrus fair, perfume factory/cotton shop in Egypt, a cruise on the mighty River Neva in Russia and a cable car trip to Pierre Loti Hill for spectacular views of the Golden Horn and Istanbul, etc.

To ensure health and safety of its customers, Thomas Cook India & SOTC have put together a holistic three pronged customer confidence-building program in the form of Assured-Insured-Secured that covers every aspect of physical safety as well as mental and financial security to give the customer complete peace of mind. The companies have launched several meaningful initiatives: The Assured Safe Travel Program and Doctor on Call 24×7 service in partnership with Apollo Clinics; India’s first Safe Holiday Helpline, a free service offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, health certification, etc. and seamless COVID-negative certification services via a tie up with ICMR accredited labs.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Limited said, “Indians are actively seeking holidays and this growing demand is indeed a positive sign of revival. Hence, in an initiative to inspire, we have introduced very attractive offers – timed perfectly with this crucial booking window for the upcoming summer holiday season. Our exclusive deals in association with GoAir include Full Holiday at Half the Price and Buy 1 Get 1 Free Offer: Book your holiday and get your companion’s holiday free and up to 20% off on Flights.”

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “As vaccines are rolled out, Indian travellers are increasingly optimistic of being able to take a vacation this year. Our great offers of Full Holiday at Half the Price, Buy 1 Get 1 Free Offer: Book your holiday and get your companion’s holiday free and up to 20% off on Flights, encourages Indian travellers to book a dream vacation – within their budget!”

Business World

Thomas Cook India & SOTC partner with Air Asia & Sterling Holiday Resorts

Mar 5, 2021 by Neel Achary 0 Comments #SOTC Travel Ltd., #Thomas Cook India

Mumbai: A combination of a missed holidays in 2020 coupled with positive sentiment around the vaccine roll-out has created a strong uptick in travel demand. In a bid to catalyze this potential for India’s upcoming summer season, Thomas Cook India, India’s leading integrated travel services company, and its Group Company, SOTC Travel Ltd., announced their Summer Holiday Sale, from March 4-15, 2021. The companies have partnered with Air Asia and Sterling Holiday Resorts to launch exclusive deals: Book Your Summer Holiday & Get Your Flight Tickets Free and Full Holidays at Half Price – to a range of favourite domestic and international destinations. Stays at Sterling Holiday Resorts come with the flexibility/choice of 28 resorts bookable up to 15 days prior departure, complimentary dinner and free accommodation for a child below 6 years. In addition, customers can avail of unique holiday options/experiences like private villas with a private chef and concierge services and exciting adventure/ nature options of camping, trekking, diving and biking.

To ensure health and safety of customers, Thomas Cook India & SOTC have put together a holistic three pronged customer confidence-building program in the form of Assured-Insured-Secured that covers every aspect of physical safety as well as mental and financial security to give the customer complete peace of mind. The companies have launched several meaningful initiatives: The Assured Safe Travel Program and Doctor on Call 24×7 service in partnership with Apollo Clinics; India’s first Safe Holiday Helpline, a free service offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, health certification, etc. and seamless COVID-negative certification services via a tie up with ICMR accredited labs.

Based on the improved positive sentiment as the vaccination drive rolls out across India, Thomas Cook India and SOTC’s Summer Holiday Sale has been perfectly timed to help travellers book their summer vacation by availing of the range of attractive benefits on offer.

Exciting deals that form part of Thomas Cook India and SOTC’s Summer Holiday Sale are:

· Book your Summer Holiday & Get Your Flight Tickets Free: Holidays starting at Rs. 18 300.00* with free flight tickets (includes airfare ex-Mumbai, accommodation, meals, sightseeing, transfers). Customers can also fly from the nearest airport to their home at a nominal additional cost. A variety of destinations and delightful experiences are on offer: Sea Kart adventure in Andamans, a thrilling ATV Ride at Nubra Valley, picnic lunch at Corbett or at an apple orchard in Himachal, a Kalaripayattu show in Kerala, a shikara ride on Dal Lake, a complimentary family photo shoot in the North East, a visit to Kedarnath by helicopter…

· Full Holiday – Half Price! includes airfare, accommodation, meals, sightseeing, transfers for tours to Maldives, Dubai, Seychelles

Customers are also presented with a range of exciting options such as:

· Private Stays: Private Villas with services of a chef & concierge

· Adventure: camping, trekking, diving & biking trips to Ladakh, Spiti, Andamans and many more

· One India – One Price: Sterling Resorts – 3 days stay at just Rs. 7 990.00 per person. Choose from 28 resorts across India up to 15 days prior to travel (child below 6 years stays free and complimentary dinners)

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “Think summer and holidays are the first thing that comes to one’s mind. And, in view of the missed vacation opportunity last year, travel demand is clearly on the upswing. As affordable holidays are a key customer demand, our Summer Holiday Sale presents great offers – free flight tickets on summer holiday bookings, full holidays at half price and more. Customers can choose from trending domestic destinations, including Himachal, Kerala, Uttarakhand, Kashmir, Andamans and international destinations like Dubai, Maldives, and Seychelles.”

Click here for more details on Thomas Cook India’s Summer Holiday Sale

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “As the vaccine rollout accelerates, homebound Indian travellers are eager to plan their summer break in 2021 after having skipped it last year. Reinforcing our commitment to consistently provide value for our customers, SOTC has introduced Summer Holiday Sale that offers the best deals such as free flight tickets on summer holiday bookings, full holidays at half price etc. Travellers with pocket friendly budgets can now avail of our value packages to a wide range of domestic and international destinations.”

Business World

Thomas Cook India inks strategic agreement with Destination Maldives

Jan 26, 2021 by Neel Achary 0 Comments #Maldives, #Thomas Cook India

Mumbai: In a focussed initiative to give fillip to travel to the Maldives, Thomas Cook India, India’s leading integrated travel services company has signed a strategic agreement with the Maldives Marketing and Public Relations Corporation to enhance visibility and visits to the destination.

Given positive consumer sentiment due to announcements on the vaccine and significant lockdown fatigue, Thomas Cook India’s Holiday Readiness Report (December 2020) reveals that international destinations are seeing a marked upward demand trajectory with 48% of respondents keen to take an international holiday in 2021. Consumer interest in short haul destinations, including the Maldives, is significant at 50%.

With Maldives having re-opened its borders in July 2020, Thomas Cook India has witnessed an encouraging increase in demand/interest. To catalyse this demand, its strategic agreement with the Maldives Marketing and Public Relations Corporation intends to create high visibility and steer India’s demand potential towards Maldives. And Maldives holds special appeal for Indians: from its pristine blue waters, stunning panoramic vistas, exotic marine life and exciting-fun water sports to its exclusive island resort stays with unique water bungalows/ocean villas. It is also a preferred destination for the celebration of special occasions, weddings and honeymoons as well. Thomas Cook India intends to extend its marcom to its wide range of viable consumer segments across Leisure, B-Leisure and Corporate MICE spanning India’s metros as well as Tier 2 & 3 source markets.

Thomas Cook India and the Maldives Marketing and Public Relations Corporation’s strategic agreement will deepen the relationship between both parties, and leverage this to spotlight Maldives as a preferred destination that promises a relaxing holiday with a diversity of exciting experiences. The partnership will also ensure a reiteration of safety and hygiene – a key aspect to build consumer confidence in travel in the COVID-era.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “We are delighted to partner with the Maldives Marketing and Public Relations Corporation to jointly promote Maldives as destination of choice for our range of Indian traveller segments – including millennials, young working professionals, ad-hoc groups of friends and families. The Maldives has been an aspirational destination for Indians and our strategic intent will focus on highlighting the benefits/USPs of easy access and a free visa-on-arrival process, coupled with its eclectic vibe, stunning natural vistas and exclusive resorts to steer consideration towards Maldives and drive demand.”

Mr. Thoyyib Mohamed, Managing Director of Maldives Marketing and Public Relations Corporation said, “We have selected Thomas Cook India – India’s leading and highly respected tour operator – to commence our activation in the high potential Indian market. Currently, India ranks second among the key arrival markets to Maldives. We expect that this partnership will increase arrivals from a range of Indian traveller segments. We would like to highlight that Maldives is not just a honeymoon destination, it offers a variety of experiences for a diverse range of travellers. We are definitely delighted to commence this collaboration and hope that our efforts in marketing Maldives, and improving the relationship between the two parties, will be successful.”

Assured Insured Secured Program: To ensure health and safety of customers, Thomas Cook India has put together a holistic three pronged customer confidence-building program in the form of the Assured-Insured-Secured that covers every aspect of physical safety as well as mental and financial security to give the customer complete peace of mind. The company has launched several meaningful initiatives: Doctor on Call 24×7 service in partnership with Apollo Clinics; India’s first Safe Holiday Helpline, a free service offering expert guidance & assistance for safe holiday planning, visa assistance, country specific updates, on-ground health and safety measures, health certification, etc. and seamless COVID-negative certification services via a tie up with ICMR accredited labs.

Business World

Thomas Cook (India) Limited announces results for Q2 FY21

Nov 17, 2020 by Gouri Achary 0 Comments #Mr. Madhavan Menon, #SOTC, #Thomas Cook India

Thomas Cook (India) Limited (TCIL) India’s largest integrated travel services company, today announced its financial results for the quarter ended September 30, 2020.

Highlights:

· Standalone entity reported a loss of Rs. 38 Mn for Q2 FY21 versus a loss of Rs. 27 Mn in Q1 FY21

· At a consolidated level loss reduced to Rs. 1229 Mn versus Rs. 1361 Mn in Q1 FY21

· Focus on cash conservation & cost optimization resulted in:

o At a standalone level Rs. 687 Mn representing a savings of 48% for Q2 FY21

o At a consolidated level Rs. 2.3 Bn representing a savings of 51% for Q2 FY21

o The company expects to exceed its annual cost savings target of Rs. 5.6 Bn representing approximately 41% savings YoY for FY21

· TCIL continues to maintain short-term liquidity & balance sheet strength given the uncertain environment. The consolidated cash and bank balances are at Rs. 6978 Mn as of September 30, 2020, and is adequate to deal with the commitments for the coming quarters

· The Foreign Exchange business has delivered over 79000 transactions, registering a gross volume of Rs. 12.1 Bn YTD FY21, with a revenue recovery of 43%

· The Corporate Travel business has issued over 44,000 tickets for FY21 since the restart of domestic travel, with a revenue recovery of 16%. 44 clients of the recently acquired dnata Travel’s corporate travel portfolio have been integrated with the business unit

· The Holidays business that reopened in phases post-May 4th, leveraged pent up demand, with over 8000 customers YTD FY21 – primarily for domestic holidays, as well as Maldives and Dubai

Other updates:

· Foreign Exchange: The entire Foreign Exchange branch network is currently operational along with all the airport centres. The business continues to focus on technology-enabled customer-centric solutions to build a contactless experience for the customer.

· MICE verticals across Thomas Cook & SOTC have re-imagined their business maximising on digital/virtual hybrid models: digital R&R events were successfully completed for top corporates in addition to physical events in key cities like Mumbai and Delhi while adhering to all health and safety protocols as per the Companies’ Assured guidelines. The innovative Gourmet Genie has also seen encouraging uptake from Corporates towards gifting for the festive season; immunity booster snacks and hotel gourmet meals seeing high demand.

· Leisure Travel businesses of Thomas Cook & SOTC have reopened 153 retail outlets across 72 cities pan India. The Companies launched Virtual Roadshows across 50 cities pan India to activate latent demand and ensure a contactless customer experience in the COVID environment. Over 150 new holiday packages have been launched with attractive pricing and offers. Additionally, Thomas Cook and SOTC recently conducted India’s first physical holiday roadshows since lockdown – Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival – a series of customer centric roadshows, in association with Accor and Marriott hotels.

· Business Travel has commenced implementation of bots to enhance the customer experience. E-submissions have been initiated for select customers.

DMS (Destination Management Service) Business:

o Asian Trails Ltd.: Asian Trails has been officially certified with the Safety and Health Administration Certificate by the Tourism Authority of Thailand. The company has also received recognition with official endorsement by the World Travel and Tourism Council’s (WTTC) Safe Travel Protocols for Tour Operators – for the implementation of global standard health and safety procedures

o ATM – Australia: A monthly newsletter has been initiated to keep all partner agents updated on the current situation in Australia

o TCI-HK: Launched an Online Travel Talk series on social media channels like Facebook and YouTube featuring seasoned tour managers showcasing highlights and their unique experiences when travelling to the selected destinations of key markets. This is an entirely in-house production with the scriptwriting, shooting and video editing managed by the sales and marketing teams

Vacation ownership & resorts business (Sterling Holiday Resorts Limited):

o The process of opening up of resorts began in Q2 basis government easing restrictions; at present all resorts are operational

o Expect to see the reasonable gain in momentum in Q3 with the upcoming holiday season, post relaxation of restrictions in many locations

o Membership business complemented with the addition of a new 10-year Vantage product

o Sterling CARES, a new hygiene and sanitation program, continues to be a highly focused area, especially in locations where the business has recommenced

o A tight control on opex spends continues to help maintain cash flows

o Initiatives to promote weddings at resorts is being done with the branding of Sterling Weddings, which will be an attraction in the resorts

o Positioned Nature Trails resorts as Sterling Nature Trails which is expected to bring in some traction

DEI Holdings Limited:

o Despite the impact of the pandemic, DEI has managed to achieve revenue of Rs. 374 Mn in Q2 FY21 Vs Rs. 82 Mn in Q1 FY21. Losses at EBIT level have reduced to Rs. 111 Mn in Q2 FY21 v/s Rs. 173 Mn in Q1 FY21

o Given travel restrictions in most overseas markets, DEI has effectively targeted local GCC customers to generate strong per cap (per person spend). Attendance recovery is currently between 20-30% of 2019 levels

o While revenue margin has been impacted due lower sales, strategic initiatives undertaken include partner negotiation on lower revenue share terms, waiver on MG/Sponsorship for rest of the year 2020

o Direct labour control in China, Malaysia and Singapore resulted in better labour productivity

o DEI has acquired imaging rights at Dubai Safari Park. With an anticipated annual footfall of over 3.7 Mn and DEI’s expertise in capturing animal interactions, it is expected to be one of its key clients in the region. DEI has also started a unique presold VIP experience for a more photo immersive experience for the guests

o In its 25th year of operations, Global Village, UAE’s largest multi-cultural festival park (4th largest daily footfall- globally), has chosen DEI as its photography partner. DEI managed to secure this account without any Minimum Guarantee

o The region’s largest aquarium, The National Aquarium, Abu Dhabi has partnered with DEI for its photography operations. Set to be open for public in December 2020, this family destination is expected to receive close to 1 Mn guests annually

o DEI is in the concluding stages of finalizing the agreement for providing imaging services and solutions to Expo 2020- stated to be UAE’s biggest event ever with an expected footfall of 18 million guests.

Management comments:

Mr. Madhavan Menon, Chairman and Managing Director, Thomas Cook (India) Ltd., said, “At the TCIL Group, we have navigated through the worst phase of the global pandemic with a balance of prudent cost management, cash conservation and focused sustainable business activity.

Our Forex business will continue their focus on remittances and cards; our Holidays business on domestic tourism along with reopened international destinations & Corporate Travel, primarily on domestic travel and international sectors as businesses resume normal operations.

Looking ahead, I am confident that with the recent positive news of an effective vaccine test and confidence returning worldwide, the TCIL Group is best poised to make the most of the opportunity – as travel rapidly rebounds.”

Innovation and new products-services:

o Thomas Cook India and SOTC introduced exciting savings for customers with the launch of the Holiday Card – with an attractive 15% cashback on the prepaid value and offering total flexibility of destination/dates of travel

o Thomas Cook India and SOTC launched India’s first Safe Holiday Helpline – a free service to assist and support customers in safe holiday planning, with comprehensive guidance across country-specific health & safety protocols, visa and travel updates with documentation, requirements including COVID-19 negative certification, etc.

o Thomas Cook India joined hands with PAYBACK India, the country’s largest multi-brand rewards & loyalty program

o Thomas Cook India introduced a series of unique products, including premium, chauffeured Van Tours – Private Journeys, Honeymoon Specials & Romantic Breaks, City Escapes, Durga Puja Specials, A La Carte Holidays

o On the Domestic front, Thomas Cook India & SOTC launched Jungle Experiences & Safaris on International Tiger Day, Ramayana Trails and India’s Hidden Gems and Great Indian Journeys – a unique partnership with India’s favourite storyteller Amar Chitra Katha to take India’s young explorers and parents on an epic journey through time to discover India’s rich heritage and culture

o Virtual Consumer Roadshows across over 50 cities offered India’s consumers a pioneering virtual platform towards contactless and convenient holiday planning together with travel experts

o Thomas Cook India & SOTC announced a Virtual Mega Customer Event – Relive the Dreams Mega Event for Thomas Cook India’s customers and Blockbuster Evening for SOTC’s customers

o Thomas Cook India and SOTC announce the launch of a unique Customer Loyalty Program, Priority, for their most valuable customers offering priority services, special offers, previews and special partner offers among others

India Network expansion:

o Thomas Cook India opened a new franchise (Gold Circle Partner) outlet in Panchkula, Chandigarh

Business World

Thomas Cook India & SOTC announce India’s first physical holiday roadshows since lockdown

Nov 7, 2020 by Gouri Achary 0 Comments #ALL SAFE label, #Mr. Daniel D’souza, #Mr. Rajeev Kale, #Mr. Ramesh Daryanani, #Ms. Kerrie Hannaford, #Thomas Cook India

With the easing of restrictions, as Indians seek the freedom of travelling again, Thomas Cook India, India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have announced the first physical holiday roadshows since lockdown – Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival. The series of customer-centric roadshows, in association with Accor and Marriott hotels, will be held on Sunday, November 8, 2020, from 11 am to 5 pm across key source markets – Delhi, Mumbai, Chennai, Bengaluru, Hyderabad, Ahmedabad, Kolkata, Pune, Kochi, Jaipur and Baroda.

The Holiday Readiness Travel Report – Future of Travel post-COVID-19, has revealed that Indian consumers are in need of reassurance, expertise and human touch to help them plan their holidays, and more so during the COVID era: 58% prefer to book holidays at physical outlets/home service. Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival have thus been designed to incorporate the reassurance of an in-person holiday booking experience within easy access, coupled with the hygiene-safety protocols of Accor and Marriott venues. Thomas Cook India and SOTC holiday experts will be present to guide and assist customers with important elements, including health and safety protocols, etc. – aimed at bringing back customer confidence in travelling during the COVID era.

With a range of domestic and international destinations on offer, customers can avail of special deals/discounts and attractively priced flight-inclusive holidays starting at Rs. 10 790.00* – with a free holiday to Dubai* to be won.

To ensure customer health and safety together with a personalised experience, an online pre-registration enables customers to book their preferred time slot. Click here to register for Thomas Cook India’s Freedom Month Celebrations and SOTC’s Freedom Month Carnival.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “To assist our customers to plan their perfect holiday and guide them through the new/updated travel protocols, we have simplified the booking process by bringing our Freedom Month Celebrations right to our customers’ doorstep! Held at Accor and Marriott hotels across India, we intended to provide Indians with a safe and smooth holiday booking experience and the assistance of our holiday experts, while availing of great offers.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols. To further assist our customers, we have tied up with ICMR accredited labs to offer end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative – a free service to support customers in safe holiday planning.”

Mr. Daniel D’souza, President and Country Head, Leisure, SOTC Travel said, “Travellers are looking for holidays that are safe and offer exceptional experiences, but planning their trip during COVID times is a daunting task. So at SOTC Travel, we’ve introduced our unique Freedom Month Carnival to support our customers with safe travel planning with our holidays experts and benefit from an exciting range of products and offers. The Accor and Marriott hotels further ensure our customers the assurance of high levels of hygiene and sanitation at each venue.”

Ms. Kerrie Hannaford, Vice President Commercial, Accor India & South Asia said, “The Freedom Month Carnival roadshow in association with Thomas Cook India & SOTC is a testimony that the industry is progressing and provides us with an opportunity to showcase our services to guests. It is heartening to see the event is being conducted in real locations and not virtually as is the current norm. The event will be a stepping stone to further boost the leisure segment and also provide an assurance to travellers about the safety standards being followed across hotels as per Accor’s ALL SAFE label. We are certain that this roadshow will be successful and prove to be beneficial for all the stakeholders.”

Mr. Ramesh Daryanani, Vice President, Global Sales – Asia Pacific, Marriott International commented, “As travel routes and borders open up, we are seeing customers slowly yet surely starting to travel again. We continue to reiterate our commitment to responsible travel, wellbeing and ensuring we follow the highest cleanliness protocols for our guests. We continue to evolve and enhance our hospitality experiences, initiating engagements through partnerships with leading and trusted travel institutions like Thomas Cook and SOTC, in order to provide our guests with more informed choices to work with, making travel not just safer, but better.”

*T&C apply

Business World

Thomas Cook India & SOTC leverage the festive season to catalyse travel demand Introduce Freedom Month

Nov 3, 2020 by Gouri Achary 0 Comments #festive season, #Freedom Month, #Holiday Readiness Travel Report, #Mr. Daniel D’souza, #Mr. Rajeev Kale, #SOTC, #Thomas Cook India

With the onset of the festive season, India is already witnessing green shoots in consumer spending and this positive sentiment augurs well for the travel industry. Domestic travel is seeing a significant easing of travel restrictions and several destinations are re-opening their borders. The festive time hence serves as the perfect opportunity to escape the stress and hectic pace of work-life and indulge in the freedom of a well-deserved getaway – to relax and rejuvenate.

To give a fillip to demand, Thomas Cook India, India’s leading integrated travel services company and its Group company, SOTC Travel, have launched Freedom Month, inviting customers to avail of a host of special deals, value benefits and flight-inclusive holidays attractively priced starting at Rs. 10 790.00* – with a free holiday to Dubai* – every day! The Freedom Month offers are available across Thomas Cook India & SOTC’s websites, apps and outlets pan India, till November 30, 2020.

Thomas Cook India and SOTC’s Holiday Readiness Travel Report – Future of Travel post-COVID-19, revealed that the festive season is the Indian consumers’ top choice for travel in 2020: November (29%) and December (50%). With Indians displaying an increasing desire to get out/ break free from the stresses of the lockdown and extended work-from-home, the festive season offers much potential for a well-deserved break.

In an endeavour to inspire bookers, Thomas Cook India & SOTC’s Freedom Month hence comes with an array of attractively priced holidays and offers to favourite domestic destinations like Goa, Rajasthan, Madhya Pradesh, Kerala, Himachal, Uttarakhand, etc.; also Dubai and Maldives.

A range of benefits includes flat 15% cashback on Thomas Cook India & SOTC Holiday Cards, zero-cost EMI, flat 5% cashback (up to Rs. 5 000.00 on ICICI Bank Cards*) and 30 free holidays to be won to Dubai with one lucky couple winning a Dubai holiday, every day! Thomas Cook India’s customers can also avail of extra loyalty points via Payback.

Thomas Cook & SOTC have also launched a special digital campaign that captures customer angst through the prolonged lockdown and their longing for freedom – to get back to the joys of travelling again. Featuring a range of exciting locales, the film invites customers to enjoy worry-free holidays with the companies’ Assured, Insured and Secured program.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “The festive season has always brought good cheer and India is already seeing green shoots in consumer spending across sectors. Given the growing demand to break free from the stresses of the lockdown and easing of travel restrictions, travel-hungry Indians are keen to leverage this season for a much-needed break.

Our Freedom Month is perfectly timed to bring customers an unbeatable price-value proposition and catalyse holiday demand via our special deals and additional savings on the Holiday Card, zero-cost EMI offers, extra loyalty points via Payback and the backing of our unique Assured, Insured and Secured program.”

“Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols and to further assist our customers, we have tied up with ICMR accredited labs to offer end-to-end COVID-negative certification services with contactless facilitation – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative – a free service to support customers in safe holiday planning.”

Mr. Daniel D’Souza, President & Country Head, Leisure, SOTC Travel said, “Given the strong pent-up travel demand over the last few months, SOTC continues to simplify the travel experience, offering complete savings and benefits for the aspiring Indian traveller. The festive season in India has always been about family and loved ones, and so offers customers the perfect holiday opportunity to escape from the stresses of the lockdown.

In a focused plan to boost travel demand, SOTC’s strategically planned Freedom Month aims at catalysing demand. The attractive zero-cost EMI, big savings and big value offerings promise priceless experiences and a great opportunity for travellers to maximise on the discounts and offers available. Having always been a customer-centric travel company, our endeavour is not only to provide value-for-money but to create memories of a lifetime.”

Click here to book SOTC Travel’s Freedom Month Holidays

*T&C apply

Business World

Thomas Cook India & SOTC Introduce Attractive Air Inclusive Holidays – Partner with IndiGo to launch Crazy Deals IndiGo Special

Oct 30, 2020 by Gouri Achary 0 Comments #IndiGo, #Mr. Daniel D’souza, #Mr. Rajeev Kale, #Mr. Sanjay Kumar, #SOTC, #Thomas Cook India

The upcoming festive season is a perfect opportunity to escape the pressures of lockdown. Travellers are yearning to holiday and explore new places and experiences. Eyeing the pent-up demand for travel, Thomas Cook (India) Ltd., India’s leading integrated travel services company and its Group Company, SOTC Travel Ltd., have introduced Crazy Deals in partnership with IndiGo with a wide range of options and value add ons – at great pricing!

On offer are an array of top domestic destinations such as Goa, Udaipur, Jaipur, Kerala, Himachal, North East, Ranthambore, Mussoorie, Rishikesh, Chittorgarh, Andaman, among others, starting at an attractive price of Rs. 10 999.00* and international short-haul destinations such as Dubai and Maldives starting at Rs. 32 640.00* and Rs. 45 710.00* respectively.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “We always strive towards delighting customers by striking the perfect balance between affordability and experience. And for the upcoming festive season, to benefit Indians who are hungry to travel again, we have curated Crazy Deals in partnership with IndiGo. These great value air-inclusive holidays are so easy to book and go! With our attractive pricing and inclusions, we aim to catalyze demand across a wide segment of travellers from India’s metro, tier 2 and 3 cities as well.”

He added, “Our Assured Program in partnership with Apollo Clinics ensures meticulous health & safety protocols across every touch-point and to further assist our customers, we have tied up with ICMR accredited labs to offer seamless, contactless end-to-end COVID-negative certification services – across India. Our Safe Holiday Helpline is yet another meaningful consumer initiative – a free service to support customers in safe holiday planning.”

Click here for details on Thomas Cook India’s Dekho Apna Desh Crazy Deals (IndiGo Special), Dubai – Crazy Deals (IndiGo Special), Dubai Fully Loaded – Crazy Deals (IndiGo Special), Maldives – Crazy Deals (IndiGo Special)

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “While Indian travellers are price-conscious, they also seek value in their holiday package. They long to spend some quality vacation time with their family and friends. Understanding this need of customers, SOTC has launched Crazy Deals in partnership with IndiGo. Travellers with pocket-friendly budgets can now avail the best deals that offer air-inclusive value-driven packages to domestic and international destinations. As customers recognise the value and peace of mind of booking with reputed brands, we have introduced a range of assured, insured & secured holidays in line with our Safe Travel program to suit customer requirements.”

He added, “As health and safety is a key concern, all our holidays come with ‘Assured’ – a comprehensive program to safe travel in the COVID-19 era in partnership with Apollo Clinics. To further assist our customers, we have launched India’s first Safe Holiday Helpline, a free service to the public – offering expert guidance & assistance for safe holiday planning, visa assistance, country-specific updates, on-ground health and safety measures, travel documentation, health certification, etc. and have also tied up with ICMR accredited labs to offer seamless end-to-end COVID-negative certification services with contactless facilitation – across India.”

Click here for details on SOTC Travel’s Crazy Deals (IndiGo Special)

*Per person on twin sharing basis

*Terms and conditions apply

Mr. Sanjay Kumar, Chief Strategy & Revenue Officer, IndiGo said, “We are pleased to partner with Thomas Cook India and SOTC to introduce air-inclusive holiday deals. We also introduced products like 6E double seat, multiple hotel partnerships and accelerated reward points on Ka-ching card in-line with consumer demand over the last few months. We have been consistently working towards stimulating customer demand, resulting in the 6.4Mn travellers placing their trust in IndiGo post lockdown, for a safe and hassle-free travel onboard our lean clean flying machines.”

Highlights:

Dubai – Crazy Deals (IndiGo Special)*

· Return Airfare on IndiGo

· 5 night’s accommodation with breakfast

· Return Airport Transfers (Dubai International Airport)

· Dubai Visa Charges Included

· 5% VAT Charges Included

· Travel Insurance

Dubai Fully Loaded – Crazy Deals (IndiGo Special)*

· Return Airfare on IndiGo

· 5 night’s accommodation with breakfast

· Return Airport Transfers (Dubai International Airport)

· Dubai Visa Charges Included

· 5% VAT Charges Included

· Travel Insurance

· Sightseeing and Attractions include Dubai City Tour on Seat In Coach Basis, Desert Safari with Barbeque Dinner and transfers, Dhow Cruise with Dinner, At the Top Burj Khalifa – 124th Floor along with entry ticket to Dubai Aquarium & Underwater Zoo

Maldives – Crazy Deals based on Arena Beach Resort (IndiGo Special)*

· Return Airfare on IndiGo

· 4 night’s accommodation in a Deluxe Sea View Room with breakfast, lunch and dinner

· Travel Insurance

Maldives – Crazy Deals based on Sheraton Full Moon Resort & Spa (IndiGo Special)*

· Return Airfare on IndiGo

· 4 night’s accommodation in a Deluxe Room with breakfast and dinner

· 1 Child (between 3 – 11 years) stays free on sharing basis with parents

· Travel Insurance

Goa – Crazy Deal (IndiGo Special)*

· Return Airfare on IndiGo

· 3 night’s accommodation with breakfast

Business World

Thomas Cook India & SOTC host a series of Virtual Customer Events in partnership with Marriott International

Oct 21, 2020 by Gouri Achary 0 Comments #Marriott International, #Mr. Arun Kumar Pandya, #Sonia Ajay Agarwal, #SOTC, #Thomas Cook India, #Virtual Customer Events

In a follow up to the launch of the Holiday with Confidence portfolio in collaboration with leading hospitality company, Marriott International, Thomas Cook India, India’s leading integrated travel services company and its Group Company, SOTC Travel, have come together, bringing a series of exclusive, virtual events for valued customers across India.

In an initiative to celebrate the spirit of the upcoming festive-holiday season and to catalyse travel demand, the companies hosted 19 engaging virtual consumer events- the Thomas Cook India Holiday Showcase & SOTC Holiday Preview at select Marriott brands such as The Ritz-Carlton, The St. Regis, W Hotels, JW Marriott, Sheraton, Westin, Renaissance and Courtyard by Marriott covering key metros, mini metros and tier 2 cities across India, including Mumbai, Delhi, Chennai, Bengaluru, Kolkata, Hyderabad, Pune, Ahmedabad, Lucknow, Baroda, Chandigarh, Surat, etc.

The event invited customers to a preview of a range of Holiday with Confidence packages curated in partnership with Marriott International along with exciting deals on Dusshera, Diwali, Christmas and New Year holiday packages. The fun-filled virtual event also included live culinary experiences with Marriott’s top chefs and mixologists, enthralling participants on classic twists and handy tips towards curating their signature cocktails, immunity booster drinks, acclaimed dishes, etc.

The virtual event also gave customers an opportunity to interact with Thomas Cook India & SOTC’s holiday experts and avail of exciting holiday offers- from the comfort and safety of their homes. At each city, one lucky winner attending the Thomas Cook India Holiday Showcase was given a free stay at a Marriott property; with one lucky winner per city attending the SOTC Holiday Preview, receiving a free Marriott restaurant meal voucher.

To convert the strong pent-up demand and build customer confidence in travel, Thomas Cook India and SOTC have been at the forefront of a series of innovative customer centric initiatives, including, the comprehensive Assured Safe Travel Program that focusses on health and safety, the Safe Holiday Helpline, COVID-negative certification services, along with the flexibility of date changes and attractive deals and savings to benefit the aspiring Indian traveller.

Mr. Rajeev Kale, President & Country Head – Holidays, MICE, Visa, Thomas Cook (India) Ltd. said, “With the festive season around the corner we are witnessing an encouraging uptick in consumer demand to celebrate special occasions and anniversaries/birthdays at short drivable distances. And so, we are delighted to offer our customers a preview of attractive holiday options courtesy our partnership with Marriott – via the innovative Thomas Cook India Holiday Showcase. This unique virtual platform has been designed to help our customers plan their holidays and avail of special offers- all from the safety/comfort of their home.”

Mr. Daniel D’souza, President & Country Head, Leisure, SOTC Travel said, “The upcoming festive season presents multiple avenues for travellers to avail the best of offers. With an increasing number of Indians investing in staycation experiences, there has been a significant rise in queries and bookings this festive season.

As customers adopt safe, smart and digital approaches to travel planning with a strong preference for contactless services, our virtual SOTC Holiday Preview events in collaboration with Marriott International, have given us the ideal opportunity to interact, showcase our combined offerings and services while planning the perfect safe holiday for our valued customers.”

Mr. Ramesh Daryanani, Vice President, Global Sales, Asia Pacific said, “We are pleased to be partnering with Thomas Cook & SOTC India to engage customers via this unique virtual event. These events give us the opportunity to showcase some of our exciting destinations around the world combined with curated experiences for the upcoming holiday season.”

Customer Testimonials:

“I enjoyed participating in Thomas Cook India’s Holiday Showcase event. It is a great platform to plan your dream holiday with the experts and also avail of the special offers and discounts that they have in store for you. I also had the exciting opportunity to interact with Marriott’s Chef Dane Fernandes from The St. Regis Mumbai and learn to prepare the signature Avocado 2.0. Definitely going to try this delicious dish at home!” – Mr. Arun Kumar Pandya, Mumbai.

“We are extremely delighted to have been a part of the Virtual SOTC Holiday Preview with Marriott International. The live culinary experience with a Marriott chef sharing convenient tips and a step by step method to creating their finest dish was interesting and fun. It was a great opportunity to view and enquire about the exclusive holiday specials such as the city break and staycation options within the Holiday with Confidence portfolio. We look forward to many more interactive events with SOTC.” – Mrs. Sonia Ajay Agarwal, Pune.