Tag: Shalini Warrier

Federal Bank and Tata AIA Life Insurance Announce Strategic Bancassurance Partnership

Chennai, May 31, 2024: Federal Bank, a prominent private sector bank in India, announced a Bancassurance tie-up with Tata AIA Life Insurance Co Ltd, one of India’s leading life insurance companies. This strategic alliance aims to provide Federal Bank’s customers, access to Tata AIA Life’s comprehensive insurance product suite.

Picture- Federal Bank partnership with TATA AIA Life Insurance

Federal Bank has an extensive network, which will enable Tata AIA to further strengthen its footprint. Both the entities focus on technology enabled, consumer centric business model, adding to the synergies of the partnership.

For Federal Bank customers, the partnership will enable them to benefit from Tata AIA’s diverse, consumer centric life insurance solutions, including term insurance, savings and wealth creation plans, retirement, and pension solutions etc. Further, they can avail Tata AIA’s innovative plans such as Param Rakshak that offer triple benefits of high life cover, market linked returns and health & wellness benefits. The solutions are backed by Tata AIA’s empathy led; tech enabled service experience powered by best-in-class technology solutions.

Shalini Warrier, Executive Director, Federal Bank said – We are pleased to announce a strategic Corporate Agency Bancassurance partnership with TATA AIA Life Insurance Company. This partnership aims to bring the best of insurance products to our valued customers. It is a well-known fact that the penetration of insurance amongst Indian consumers is low, and through this partnership, the Bank aims to enhance financial security and wealth management for our customers. The coming together of these two revered brands reflects our commitment to always exceeding customer expectations.

Ramesh Viswanathan, Chief Distribution Officer- Bancassurance, Tata AIA Life Insurance, said, “At Tata AIA, our endeavour is to partner our consumers, giving them access to best-in-class life insurance solutions, backed by empathy led service experience, to enable them to live a fikar-free life. We are delighted to enter a long-term relationship with a reputed and technology savvy bank like Federal Bank. This association will enable us to offer our diverse insurance solutions to the bank’s customers, empowering them to fulfil their aspirations and secure their loved ones across all stages of life.”

Federal Bank gets ISO 22301:2019 Certification

Mumbai: Federal Bank, was awarded with ISO 22301:2019 for its Business Continuity Management System (BCMS). The Certificate handover ceremony was held on 11th August 2021 virtually and the award was presented by BSI.

“In an age which is increasingly unpredictable, the need for an independently certified BCMS is vital for underscoring the ruggedness required to withstand any disruption. This certification, which is in line with global standards, underpins the integrity and resilience of our brand”. – said Mr. Shyam Srinivasan, MD & CEO, Federal Bank

This certificate is a significant milestone for the Bank as the certification is highly relevant in the current environment with the ongoing COVID19 pandemic, increased frequency of extreme weather conditions and growing expectations of customers around 24×7 banking services.

ISO 22301 specifies the requirements for a management system that help organizations prevent, prepare for, respond to, and recover from unexpected and disruptive incidents.

Shalini Warrier, ED, Federal Bank said “Business continuity during a crisis is an imperative for an organization like ours, as it ensures uninterrupted service to our customers. The recent BCMS Certification provides our Bank with a strong and fundamental framework by which we are guided in the event of a crisis”.

The business continuity management framework of Federal Bank has now been benchmarked with international standards for ensuring enhanced service assurance to its customers and thus strengthening its journey towards becoming the most admired Bank in the Country.

This certification covers a wider scope of activities such as Operations, IT and Cheque Clearing Functions.

Federal Bank ties up with Mashreq Bank to offer instant money transfers from UAE to India

Federal Bank has entered into a strategic tie-up with Mashreq Bank one of the leading financial institutions in the UAE, to facilitate money transfers from the UAE to India. The partnership will support Mashreq’s faster payment product, QuickRemit, which was launched in 2017. Mashreq is one of the oldest banks in the UAE, and has a presence in twelve countries across Europe, US, Asia and Africa. It is also the only privately-owned bank in the UAE.

Referring to this tie-up, Shalini Warrier, Executive Director, Federal Bank said, “We are excited about the partnership with Mashreqbank PSC, UAE, to provide a cost effective instant money transfer service from UAE to India.  With a market share of 17% in personal inward remittances to India, we have been always at the forefront of ensuring our remittance business is testimony to our mantra “Digital at the fore, human at the core”.  A fully end to end automated solution will ensure that customers get the benefit of instant transfers in a safe & secure manner and the Indian diaspora in the UAE will surely benefit from this.”

Federal Bank, a major player in the personal inward remittance space with around 90 remittance arrangements across the globe, adds one partnership to its fold through this tie-up. As a result of the partnership, Mashreq customers can enjoy substantial savings as well as continue to send money instantaneously to India from the convenience of their home or office, from Mashreq’s online and mobile banking channels.

Speaking on the occasion, Tooran Asif, Executive Vice President, Head of Consumer Banking at Mashreq Bank said, “This partnership with Federal Bank comes at an important time, as the growth of the UAE remittance market improves and begins to return to pre-pandemic levels. In particular, this tie-up will help to support our popular QuickRemit service to strengthen our India corridor which has grown significantly over the years – and providing our customers with fast, on-the-go solutions to transfer funds instantly and conveniently to their home-country – an imperative in today’s highly digitalized environment.”

 

Last year, Mashreq Bank partnered with NIUM, a cross-border digital payments company, to expand its existing QuickRemit service to more than 35 countries worldwide. The agreement made it the first bank in the UAE to offer instant and same day credit facility to so many places, including the UK, Singapore, Philippines, Australia, Canada, Sri Lanka and majority of European countries.