Tag: Mr. Anil Dua

dishtv
Business, News

Dish TV India Introduces a special QR Scan feature for quick recharge and payment for its DishTV and D2H subscribers

Aug 5, 2021 by Rekha Nair 0 Comments #Dish TV India Limited, #Executive Director & Group CEO, #Mr. Anil Dua

Dishtv logoNew Delhi: Dish TV India Limited, India’s leading DTH service provider, today announced the launch of its special QR Scan feature – ‘Scan QR and Pay’ for D2H subscribers and ‘Scan To Pay’ for DishTV subscribers. The move is part of the company’s commitment to a digital-first strategy based on consumers increasing preference for self-help options. It aims to give customers a hassle-free single click payment experience when it comes to recharging their accounts or paying their bills. DishTV and D2H subscribers will now be able to pay their bills in a few simple steps by scanning the QR code on the company’s websites, www.dishtv.in and www.d2h.com using any UPI app or wallet.

UPI is currently the easiest and the most secure way of digital payments owing to its multifactor authentication which requires the users to verify themselves via multiple sources. DishTV and D2H subscribers will be able to make payments in three simple steps using the new ‘Scan To Pay’ & ‘Scan QR and Pay’ function. First, enter Registered Mobile/Telephone Number or VC or Customer ID to generate QR code; second, scan with your favorite UPI app, that can include any UPI enabled payment/wallet apps and any bank apps that allow UPI QR code scan. Finally, authorize the payment using your 4 to 6 digit security code. Further, subscribers will get a payment confirmation upon successful authorization, which will show that the recharge has been completed. The website will fill in the user’s monthly recharge amount based on the Registered Mobile/telephone Number and deduct the payment accordingly from the user’s bank account/wallet. DishTV and D2H’s newest feature allows users to circumvent the time-consuming net banking process, which requires many steps and information to complete.

Commenting on the new feature, Mr. Anil Dua, Executive Director & Group CEO, Dish TV India Limited, said, “The UPI is a secure, convenient, and simple mode of digital payment. We observed an increasing voice of the customer for hassle-free quick payment modes and that is why we decided to implement a special QR Scan payment mechanism for our DishTV and D2H subscribers. This enables them for paying their monthly recharge amount using any UPI enabled Apps. This is yet another payment mechanism we have now, giving our customers a wide range of secure and easy payment options.”

Subscribers will also be able to make payments using just the screenshot of the generated QR code, making it even more convenient for them to make the payments. In three easy steps, customers can recharge their Dish TV / D2H account using the ‘Scan To Pay’ or ‘Scan QR and Pay’ feature:

1. Generate the QR Code using the Registered Mobile/Telephone Number or VC or Customer ID
2. Scan the generated code with any UPI enabled Payment App
3. Authorize the transaction

 

News, Technology

Dish TV India introduces ‘Scan to help’ feature on My DishTV app

Jan 6, 2021 by Rekha Nair 0 Comments #Dish TV India Limited, #Executive Director & Group CEO, #Mr. Anil Dua

Standing true to its objective to providean uninterrupted and convenient television viewing experience, Dish TV India Limited, India’s leading DTH Company has launched a new ‘Scan to Help’ feature for its DishTV subscribers. Executed and conceptualized by the first runner-up team of Dish-a-thon 2020 (which happens to be an in-house team- Team DishTV), the ‘Scan to help’ feature is available on My DishTV app which is powered by Artificial Intelligence & Machine Learning and supports Hindi and English language for easy understanding.

With this feature, the company aims to empower all existing and new subscribers for self-help in case of any technical errors on the Set-top Box. Furthermore, the new feature also helps to achieve higher C-SAT, reduction in calls to Dish TVs Call Centre, and an opportunity to cross-sell. The subscribers can seamlessly initiate the self-help journey by scanning the error plate and it will automatically share an update on the account status and current subscription. In case of bad weather conditions at the broadcasting center, it will take an update of the weather conditions in the subscriber’s locality and proceed with technical troubleshooting. The app will also provide an option to raise a ‘Service Ticket’ within the journey itself.

Commenting on the launch of the new feature, Mr. Anil Dua, Executive Director & Group CEO, Dish TV India Limited, said, “Dish TV India has been continuously investing in cutting edge technology to provide unparalleled service and TV viewing experience to its customers. In this digital era, technology-led solutions and offerings are paramount to achieving customer satisfaction and this new AI-enabled tech feature is a step in the same direction. What makes this feature extremely special is the fact that this idea was proposed by one of the top 3 winning teams of Dish-a-thon 2020. This was an in-house team, Team DishTV and they have taken the idea forward to its solutioning and complete execution. New features like ‘Scan to help’ are set to redefine and shape up the future of the M&E/Broadcasting industry.”

The ‘Dish-a-thon 2020’ witnessed participation from across the country, with entries from 1500+ young and promising techies and 949 teams to display the best of their technical prowess.

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Business World

Dish TV India gives a boost to ‘Make in India’ initiative; shifts manufacturing of Set-top boxes to India

Sep 17, 2020 by Gouri Achary 0 Comments #Dish TV India, #MAKE IN INDIA, #Mr. Anil Dua, #Mr. Jawahar Goel, #Watcho.

India’s leading DTH Company, today announced the manufacturing of its set-top boxes in India. Demonstrating its commitment to the government’s ‘Make in India’ vision, Dish TV India has shifted the production of its set-top boxes to India, adopting a ‘vocal for local’ strategy. The first consignment of made in India set-top boxes is ready and being shipped to the market. The company offers DTH services across the country and operates Dish TV, D2H, and Zing brands in this segment, besides its rapidly growing OTT service brand Watcho.

Being the pioneer and technology leader in the DTH segment, Dish TV India plans to shift almost 50% of its production to India by the Q1 of 2021 while simultaneously benefitting its business and customers. The process will further intensify in the coming months, as the company is planning to also start the manufacturing of the major components of the Set-Top Box and its accessories in India, further boosting its commitment to ‘vocal for local’. Dish TV India plans to make the STB cabinet in India soon, has already started procuring the power adaptor from Indian manufacturers, and is in the advanced stage of talks with remote control manufacturers to produce the remote controls also in India.

Elaborating Dish TV India’s ‘Make in India’ plan, Mr. Jawahar Goel, Chairman & Managing Director, Dish TV India Ltd, said, “We are thrilled to join the Government of India’s ‘Make in India’ initiative and localize the manufacturing of set-top boxes and other key accessories in India only. This announcement reiterates our pioneering position within the DTH industry as we aim to further expand our business operations and develop products that match the intrinsic needs of our customers. With the vision of ‘Make in India’, we reiterate our commitment to producing quality products and are confident that we can achieve several industry firsts. We thank the Government of India for all their support and favourable policies.”

By shifting the production to India, the company looks at scaling manufacturing in the country and ways to enable industry revival. This will further assist them to streamline the supply chain, operations, and management. Sharing the optimism, Mr. Anil Dua, Executive Director & Group CEO, Dish TV India added, “Making our own STBs and accessories in India could not have come at a better time. Customer needs are evolving rapidly. As we refresh our STB range with a new set of connected devices and hybrid options, working with local design, development and production are definitely going to be a competitive edge for our business.”

Innovation is at the heart of the Dish TV operations; the company is credited with many firsts in the industry. Launched the first DTH service in the country, Live TV for moving vehicle- DishOnwheels, High-Definition services, Unlimited recording facility in STB, Live TV in luxury trains, Online TV for DTH viewers- DishOnline, Sub-brand for the regional markets- Zing, Home Video System- DishFlix to name a few. More recently, Dish TV India is also the first to launch a voice-enabled (Alexa powered) Smart and Magic range of technologically advanced products and the first DTH company to launch its own OTT platform, Watcho.

swag
Business World

WATCHO upgrades its user-generated content offering; launches ‘Watcho Swag’

Sep 9, 2020 by Gouri Achary 0 Comments #Mr. Anil Dua, #Watcho Swag

New Delhi, 09 September 2020: Dish TV India’s OTT Platform, Watcho, the home-grown online video streaming app has gained immense popularity in the country through its fresh short format content and its overall bouquet of offerings. Watcho has been enthralling the viewers with Exclusive/ Original shows, Linear TV content, and User-generated content. And now the platform has taken a step ahead by revamping its User-generated content offering and has relaunched it as “Watcho Swag”.

Watcho is one of the industry’s firsts that identified the huge talent pool in India. It provides a unique platform for creators to produce quality content in multiple formats – short to very short videos and short films. They post these on Watcho Swag helping them to grow their fan base and get gratifications. Earlier on, the brand had collaborated with top-level higher educational institutes to provide a creative platform to young students. It helped these budding filmmakers get exposure to not only a large audience but also gave momentum to Watcho in the User-generated content eco-system. The newly revamped offering now positions Watcho Swag as a complete TalentHub for these budding creators. Watcho Swag runs weekly contests across genres like singing, dancing, gardening, acting, reading, cooking, etc. In addition, the best-selected entry can also get a chance to feature in Watcho Originals.   

Commenting on the new service, Mr. Anil Dua, Executive Director & Group CEO, Dish TV India Ltd, said, “We are delighted to launch ‘Watcho Swag’ as we continue to upgrade the offerings of Watcho to increase customer engagement and meet their demands. With a mission to uncover hidden young talent, Watcho Swag allows the users to create and showcase content on this unique platform which offers them exposure to our large existing base. Watcho Swag will not only promote creative minds who post their content on Watcho Swag but also gratify them with rewards and bigger opportunities.”    

Available across screens (Android & iOS devices, Dish SMRT devices, D2H Magic devices, and Fire TV Stick) and at www.watcho.com, Watcho focuses on short format storytelling apt for digital consumption. It offers many original shows including web series like Its my pleasure, 4 Thieves, Love Crisis, Ardhsatya, Mortuary, Chhoriyan, Rakhta Chandana, and original influencer shows like Look I Can Cook, Bikhare hain Alfaaz, etc to name a few. Watcho content cuts across all genres, including, but not limited to Drama, Comedy, Thriller, Romance, Food, Fashion, and poetry.