Tag: LogMeIn

Business

LogMeIn Set to Establish LastPass as an Independent Cloud Security Company Amid Strong Market Demand

Dec 20, 2021 by Gouri Achary 0 Comments #Bill Wagner, #GoToConnect, #GoToMeeting, #Independent Cloud Security Company, #Jay Bretzmann, #LastPass, #LogMeIn, #Rescue

LogMeIn, Inc., a leading provider of cloud-based solutions such as LastPass, GoToConnect, GoToMeeting, and Rescue, today announced the intent to establish LastPass as a standalone company.

The category leader in zero-knowledge password management, LastPass is used by more than 30 million users and 85,000 businesses worldwide and is set for strong and sustained growth as consumers and businesses continue prioritizing password security.

By establishing LastPass as a standalone business, the company plans to increase investment in the customer experience, go-to-market functions and engineering to accelerate its organic growth in password management, Single Sign-On (SSO) and Multi-factor Authentication (MFA). Customers will experience planned enhancements on an accelerated timeline in 2022, with the benefit of additional dedicated LastPass resources.

“The substantial scale of LastPass, its tremendous growth, and its market-leading position and brand makes it a perfect candidate to seize new opportunities as its own standalone company,” said Bill Wagner, President and Chief Executive Officer of LogMeIn.

Today, the significant majority of LastPass’ business is represented by corporate customers, illustrating the business imperative that password management has become to organizations of all sizes. The importance of securing identity verification among consumers and businesses is rising given the rapid proliferation of passwords and the prevalence of unauthorized access by hackers.

“The success we’ve seen across the entire LogMeIn portfolio over the last 18 months proves there is a vast growth opportunity ahead for both LastPass and LogMeIn,” said Andrew Kowal, Partner, Francisco Partners. “We assessed our portfolio with a laser focus on unlocking the full potential of our business and identifying how we could best serve customers and accelerate growth across very different markets.”

The global shift to remote working has also fueled the adoption of new accounts and applications; 50 percent of people in the 2021 Psychology of Passwords research reported twice the number of accounts today, compared to pre-pandemic levels.

“Organizations of all sizes across all verticals have applications that lack a SAML or OpenID interface for single sign-on access, and their management is acutely aware of the financial costs and productivity burdens that come with repeated credentials resets,” said Jay Bretzmann, Program Director, Cybersecurity Products, IDC. “LastPass clearly sees the opportunity in today’s market, and with today’s announcement, is poised to deliver increased strategic value to customers.”

Using a zero-knowledge security model, LastPass empowers end users to generate, secure, and share credentials seamlessly, and to monitor personal information on the dark web, while providing valuable insight and effortless control to IT teams with the most comprehensive, yet actionable admin console and policy configurations. By reducing credentials through simplified access with SSO and passwordless MFA to cloud and legacy applications, VPNs, and workstations, LastPass further improves security for businesses.

“Today’s announcement also reflects our strategic priority to strengthen and invest in our flexible work enablement portfolio across unified communications and collaboration and IT management and support,” Wagner added. “We believe that LogMeIn is well-positioned to continue to deliver strong results and capitalize on the tremendous opportunity in today’s virtual environment.”

Business World

Tech-ing it higher: 5 benefits of virtual events

Feb 25, 2021 by Neel Achary 0 Comments #GoToWebinar, #LogMeIn, #virtual events

From trade shows to music concerts, the world has witnessed a cornucopia of virtual events over the past year. This trend is expected to persist even as pandemic-related fears abate: the reality is that virtual events are here to stay. While this development may seem daunting to event managers who are used to in-person lead generation and sponsorship driven ROIs, they recognize that a well-thought virtual event has the power to transform the traditional rules of event management and reach audiences across the world.

It is no surprise, then, that 73% of event planners around the world have shifted their ground and successfully embraced the world of virtual events. In effect, the global virtual events market size is expected to grow at a CAGR of 23.2% between 2020 and 2027, as per an industry report by Grand View Research. One of the primary drivers of this growth is the accessible and easy-to-use interface offered by reliable cloud-based remote work tools like GoToWebinar. Individuals across industries, regardless of their skill level, have depended on such tools to host virtual events and create unique experiences for their audiences.

Among other drivers of this stupendous growth are benefits like enhanced control over privacy, a higher degree of customization, and the ability to meet objectives at lower costs. In fact, virtual events offer unprecedented rewards for all stakeholders — enhanced visibility for sponsors, greater accessibility for viewers and a massive reach for organizers. Here’s a look at five key benefits of virtual events in detail:

1. Reach without boundaries

Virtual events are easy to access for global audiences as they eliminate constraints related to geography, time, and travel costs. This enables organizers to tremendously expand the reach of their events, thus translating into better lead generation. As recently as 2017, 73% B2B marketers and sales leaders considered a webinar the best way to generate high-quality leads. Other organizations have reported using such tools for conducting online events to benefit from greater attendee capacity and increased audience participation. On the back of these gains, virtual events are empowering businesses to generate higher and sustainable ROI.

2. Save time for participants

Time is money. While this expression is used often by businesses and their patrons, the extraordinary amount of time invested in just participating in an offline event is often overlooked. Virtual events are the most time-efficient means for audiences and speakers, with participants saving the time that would otherwise have been spent on arduous travel, complicated by traffic conditions. When attending virtual events, speakers and audiences can focus on their event objectives and on creating value rather than toiling with the hassles of registration and other onsite check-in procedures.

3. Lower expenses

Onsite events can be expensive and often incur unforeseen costs. Event managers have to account for a host of charges including venue costs, on-location staff payments, travel, accommodation and meal costs for speakers, and expenses generated in organizing essential utilities for all participants. With virtual events, organizers have the opportunity to save an enormous chunk of these expenses. Instead, they can invest in a reliable tech setup and online event platforms, both of which can be achieved at a fraction of the cost of organizing an onsite event. The savings so acquired can give a huge boost to an organizer’s ROI.

4. Better event feedback

For organizers, the greatest hassle with onsite events is gathering and managing customer feedback. During virtual events, however, organizers can create live polls, design surveys and request ratings for each session and the overall event. This equips them with the ability to gauge ready-to-interpret responses in real-time. Nearly half (49%) of the event app providers, for instance, maintained that their clients responded the most to engagement elements including gamification, live polls, feedback, etc. By providing a more immersive and engaging experience of attending virtual events on the back of innovative methods, organizers can capture insightful information from the audience. Organizers can then use this information to identify audience preferences for future events and, as a result, deliver enhanced experiences.

5. Unique, online experiences

With the right tools, organizers can use virtual events to interact with their audiences in a manner that can only be achieved in the online world. For instance, presenters can provide textual information or data in sync with their presentation, for immediate consumption by their audiences. At the same time, they have greater control over how their audience uses that information and have the opportunity to do so with greater security. SaaS providers like LogMeIn are offering products that offer high quality audio while enhancing the audience’s experience.

When it comes to virtual events, audiences can attend sessions both live and on-demand. Industry leading webinar platforms like GoToWebinar allow organizers to record their events, which can then be made available for participants who were unable to attend sessions in real-time. Such customizations are rarely possible with offline events. Furthermore, features like in-app chat make way for participants to network with each other in real-time. Organizers can also use their savings in time and money to set-up one-on-one and/or networking sessions to improve audience engagement.

Finally, tech-enabled online event platforms are can create an adaptable, user-friendly interface that can be accessed on mobiles, laptops and desktops alike. This makes way for audiences to participate in the event in a manner they find most comfortable and from a location of their choice, thereby redefining the conventional experience of participating in events.

Business World

LogMeIn Announces New Sustainability Goals and Programs to Support Work-From-Anywhere Era

Nov 19, 2020 by Gouri Achary 0 Comments #Bill Wagner, #Jim Boyle, #LogMeIn

LogMeIn Inc., the work-from-anywhere company, is announcing a new global sustainability program designed to mitigate the company’s operational impact on the environment. LogMeIn’s suite of products helps businesses stay connected in a rapidly changing world, and the sudden shift to remote work, necessitated by the pandemic, caused unprecedented spikes in LogMeIn’s product usage around the globe. The environmental benefits of this shift were also significant. LogMeIn has examined this new work paradigm and expanded its sustainability programs in order to account for all employee work options: remote, office-based, or a combination of the two.

When the pandemic hit, many organizations switched to remote work. Despite the uncertain times, there were key positive takeaways: emissions reductions and increased employee engagement. Fewer cars on the road and aeroplanes in the skies led to cleaner air and, often, happier and more productive employees. The perception of what is possible when it comes to working from home has changed, increasing the number of virtual meetings, redefining face-to-face interactions, and reducing travel.

“We initially started looking at our sustainability goals before anyone knew the massive impact the pandemic had on how, and where, we all work. What we quickly realized was that the acceleration in the remote work trend could have a very real and lasting positive impact on our environment and we are proud to be able to play a small role in enabling that shift,” said Bill Wagner, President and CEO, LogMeIn. “In looking at our own sustainability practices as an organization, we wanted to not only rethink where and how we use office space, and to make those spaces as environmentally friendly as possible, but also apply those same goals and best practices to our employees’ homes, where the majority of our workforce will be based moving forward. Our announcement today is the first step in bringing that vision of creating more sustainable places and practices for our people to fruition.”

As LogMeIn moves to a remote-centric work model, the company is doubling down on its commitment to sustainability by announcing several new programs focused on both corporate and home office spaces and employee engagement:

● LogMeIn will explore opportunities to participate in new renewable energy efforts while beginning to procure renewable energy certificates (RECs) with a goal of moving towards Net Zero by 2030. Starting in 2021, we will match 100% of our entire global electricity usage–including the estimated electricity usage of all employees working from home–with third-party certified RECs. As the company grows, we will continue to explore new renewable energy opportunities while striving to mitigate our emissions with a goal of moving towards Net Zero by 2030.

● As the work-from-anywhere company, LogMeIn will lead by example and continue to reduce and offset all business travel emissions. Like many businesses, our work travel has been permanently altered by the pandemic. At LogMeIn, our technology will continue to replace the majority of face-to-face interactions with virtual meetings, though the company recognizes the necessity of business travel and in-person collaboration in certain situations. We take business travel emissions seriously and will continue to procure certified carbon offsets to mitigate all emissions that we are unable to eliminate.

● LogMeIn will continue to work with secure, efficient, and remote data centres that operate sustainably. We will prioritize running operations through data centres with high energy efficiency standards, high ratings from Greenpeace, with a goal of using 100% clean and renewable energy for our global products.

● LogMeIn will complete an environmental, social, and governance (ESG) materiality assessment by the first half of 2021. This assessment will help LogMeIn identify which ESG issues we should prioritize. As part of this process, we are working with a third party, Sustainability Roundtable, Inc., to conduct confidential interviews with senior executives from across business lines and control functions.

● LogMeIn’s recent announcement of a shift to a remote-centric workforce means our employees will spend less time commuting, use less fuel, and create fewer emissions. With the new work policy, most employees will only commute to an office a few times per month for collaborative meetings. In such instances, LogMeIn has committed to purchasing certified carbon offsets to cover the resulting emissions.

● LogMeIn has launched a campaign in which all LogMeIn employees are invited to complete a personal pledge to reduce their own emissions while at home. For every pledge card completed, LogMeIn will plant five trees through the Arbor Day Foundation’s Time for Trees initiative.

● By Earth Day 2021, LogMeIn will further engage employees by expanding sustainability training and by organizing global green teams. We will launch employee sustainability training, engagement programs, and global green teams aimed at arming our more than 3,500 employees with the latest sustainability information, as well as best practices for reducing their environmental footprint not just in the office, but at home as well. This training is more important than ever, as remote-centric work has been permanently instituted at the company, and employee engagement is critical to the success of the Company’s sustainability goals.

Jim Boyle, CEO & Founder of Sustainability Roundtable, Inc. – a shared-cost industry leadership service that assists LogMeIn – remarked: “LogMeIn is well-positioned to help play a catalytic role in our urgently needed transition to a Net Zero Emissions economy. LogMeIn has developed an impressive and practical program to reduce its greenhouse gas pollution and help its employees and customers do the same around the world. LogMeIn is demonstrating that businesses can, in accord with the United Nations Sustainable Development Goals, ‘Build Back Better’ from the Covid-19 pandemic.”

LogMeIn will also continue to invest corporate social responsibility (CSR) funds in non-profit organizations that are working towards a greener future including, but not limited to, The Ocean Conservancy, Environmental Defense Fund, and small grassroots organizations in our local communities.

For more information on LogMeIn’s sustainability and CSR program, please visit: www.logmeininc.com/corporate-social-responsibility

Business World

ITC Infotech chooses LogMeIn’s Bold360 and Rescue Products for its Digital Workplace Center of Excellence (COE)

Sep 15, 2020 by Gouri Achary 0 Comments #Inc. (Nasdaq: LOGM), #LogMeIn, #Prasad Natu, #public Software-as-a-Service (SaaS) companies, #Rahul Sharma

LogMeIn, Inc. (Nasdaq: LOGM) leading provider of cloud-based products and recognized as one of the world’s largest public Software-as-a-Service (SaaS) companies, today announced that ITC Infotech, a global technology solution and services leader, has chosen LogMeIn’s Bold360 and Rescue products for its Digital Workplace Center of Excellence (COE). ITC Infotech provides business-friendly solutions and services focused on Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality industries and is a wholly-owned subsidiary of ITC Ltd, one of India’s most admired companies.

The Digital Workplace COE by ITC Infotech will leverage LogMeIn’s Bold360 and Rescue products. The COE will run proof of concepts (POCs), a fully automated end-user IT service desk and other digital workplace solutions for ITC Infotech’s global clients. The COE will also incubate solutions to enhance efficiencies across ITC Infotech’s internal departments & processes including HR, finance, projects, admin and travel – to enhance interactions for ITC Infotech’s 8700+ global employees with their service teams.

ITC Infotech’s Digital Workplace solution uses extensive automation to enhance the end-user experience and LogMeIn’s technology stacks will help drive adoption of new ways of working within well-defined processes while providing a robust governance framework. The COE is an integrated platform, which is powered by industry-leading technologies and provides optimization and digital enablement to migrate the IT teams from standard Service Level Agreement (SLA) management to ITC Infotech’s unique Experience Level Agreements (eXLAs). ITC Infotech’s Digital Workplace solution also uses rapid deployment processes which are Cloud-enabled and offer a customized knowledge base to improve the employee experience.

“LogMeIn has significant experience in delivering differentiated solutions for consulting companies like ITC Infotech, who offer professional solutions and services to vertical industry sectors globally,” said Rahul Sharma, managing director, India & SAARC, LogMeIn. “We are proud to support ITC Infotech and be a trusted partner as part of their digital transformation journey. With our AI-enabled chatbot software like Bold 360 and our remote infrastructure support products that include Rescue and Rescue Lens, LogMeIn has delivered solutions that create user experiences providing the highest level of dependability.”

“We are delighted to have partnered with LogMeIn who is one of the leading employee and customer experience companies in the world,” said Prasad Natu, Sr. Vice President & Head – CIO 360, ITC Infotech. “This partnership will further strengthen our dedicated Digital Workplace COE, which already uses extensive automation to enhance the end-user experience. LogMeIn’s tech stack & solutions will strengthen our Digital Workplace solution and redefine how the industry manages end-user computing.”