Archive: October 14, 2022

Hindustan Zinc shines bright with 7 awards at the 26th Bhamashah Award for contribution to the Education field

Jaipur 14th October 2022: Hindustan Zinc records a clear win at the 26th Bhamashah awards by receiving seven awards for their initiatives and projects in the education sector. Bhamashah Award was presented by Education Minister, Rajasthan-BD Kalla in the presence of Additional Chief Secretary School Education – Pawan Kumar Goel, Minister of State for Education – Dr. Subhash Garg, and other dignitaries to Hindustan Zinc’s Zawar Group of Mines, Chanderiya Lead Zinc Smelter, Zinc Smelter Debari, Rajpura Dariba Complex, Rampura Agucha Mine, Kayak Mine, and Central CSR Team Corporate Office.

Hindustan Zinc has always firmly supported the education of countless young women, facilitating their respective journeys toward success, and fulfilling their careers. These awards reflect Hindustan Zinc’s commitment to the education sector and further strengthen the credibility of its CSR initiatives for literacy by enabling rural communities to access quality education.

Around 52.53 crores were spent by the units of Hindustan Zinc for education-related initiatives. Chandrika Lead Zinc Smelter contributed in large numbers towards the education sector by spending an amount of 13.16 crore, Rajpura Dariba Complex 9.34, Zawar Mines 2.7 crore, Zinc Smelter Debari 3.64 crore, Rampura Agucha 4.72 crore, Central unit, Udaipur 14 crore, and Kayak, 5.13 crore. The development and betterment of the education sector have always been the topmost priority for Hindustan Zinc under their Corporate Social Responsibility (CSR) initiatives. More than 2 lakh children are being benefitted every year through projects run by Hindustan Zinc for education.

In pursuit of this aim, the Khushi Anganwadi Nand Ghar program focuses on improving health and nutrition and imparting preschool learning. The project, Shiksha Sambal covers the secondary and higher secondary education aspects and works to strengthen vocabulary and language ability amongst rural students. Under the Unchi Udaan Project, young talent from nearby areas is provided with rigorous academic coaching for the preparation of entrance exams like IIT and other reputed academic institutions. Parallelly, through Vedanta Ringus College, girls facing barriers in pursuing higher education are identified and provided a comprehensive scholarship. As part of empowering the specially-abled youth, the Jeevan Tarang project works on mainstreaming and capacity building of people with disabilities.

Zendesk launches new easy-to-set-up machine-learning solutions to democratize access to AI

Bengaluru, October 14, 2022 – Zendesk, Inc. (NYSE: ZEN) today announced Intelligent Triage and Smart Assist, new AI solutions empowering businesses to triage customer support requests automatically and access valuable data at scale. By democratizing access to these solutions, companies can see value in minutes by understanding intent and sentiment through account-specific, data-driven models that are customized for individual use cases and drive faster resolutions.

Industry analysts predict that in the near term, AI will touch the majority of customer service interactions, but Zendesk research shows less than a half of Indian companies (47%) are currently using AI to help their service teams become more efficient. That’s in part because even as AI technology has rapidly improved in the last five years, software vendors haven’t yet passed those improvements on to their customers and are still selling expensive AI solutions that are extremely time-consuming to set up.

“Businesses in India need technology that makes the customer journey seamless, agile and efficient. However, our recent CX Accelerator report shows only 26% of Indian companies say that more than 70% of their conversations are addressed by chatbots,” said Vasudeva Rao Munnaluri, SVP India & SAARC, Zendesk. “Our latest solutions are easy-to-set-up and can be customized to suit CX strategies of businesses across the board. At a time when customer service requests are skyrocketing, businesses need a unified intelligent platform that reduces the burden on support teams while paving the way for better and more personalized conversations.”

Intelligent Triage and Smart Assist are the next step in Zendesk’s vision to create accessible CX AI for companies of all sizes. The technology uses proprietary industry expertise and insights from trillions of customer data points and applies a vertical lens. This creates models custom to each business capable of identifying the intent, language and sentiment of each customer interaction.

This unique approach to applying machine learning creates more personalized and informed interactions to better serve customers. For example, specific inquiries, such as “I’m having problems with payment”, can be automatically sent to an agent who is equipped to handle billing for a quicker resolution, while inquiries that include language written in all capital letters or in a sarcastic way will indicate a highly negative sentiment and be routed to the top of the queue.

The new capabilities:

Instantly route and prioritize revenue drivers, ensuring agents are working on business-critical requests

Analyze distribution of requests so businesses can better plan operations, collaborate across departments and identify improvement opportunities supported by data for more efficient CX operations

Automatically guide agents on how to best resolve a customer’s issue in real-time, understand context, recommend solutions, and improve coaching and training with valuable insights

Continuously boost accuracy as the AI solutions receive feedback on predictions and recommendations

Detect sensitive information automatically to meet compliance and security needs or extract confidential data like names, addresses, phone numbers, usernames, and financial info for use in workflows

All these capabilities are offered out-of-the box, included with The Zendesk Suite Enterprise Edition, instead of requiring months of training or costly developer support.

“With this technology, we’re delivering AI tools that can be set up in under a minute to streamline business operations without needing dedicated developers or an expensive implementation,” said Adrian McDermott, chief technology officer, Zendesk. “Our approach is designed to take the burden off customer experience teams through pre-trained machine learning tools that do more, faster and with less guesswork involved. These models come ready to use instantly, and continue to learn over time and become customized to each company’s operations by continuously incorporating feedback.”

Zendesk analysis shows that 80% of inquiries can be narrowed down to only 20 issues. That knowledge is incredibly powerful when looking to streamline and improve CX processes.

“I’m a big fan of anything that makes customer experiences better, and the ability to triage requests is a foundational element, not only for CX efficiency, but also for customer satisfaction,” said Shelly Kramer, founding partner, Futurum research. “Zendesk’s AI tools nail it when it comes to the ability to quickly and easily determine customers’ intent and sentiment, allowing for quick routing to the right agent and speedy identification of areas where processes can be improved. This ensures the speedy (sometimes instantaneous) resolution of customer issues, helps the customer service team remain agile (especially during busy times like the holiday season), and delivers bottom line business benefits in terms of hours/costs saved. There’s nothing not to like about this new functionality.”

“Instead of putting bots that aren’t fully trained in front of customers, causing frustration and many times lost business, Zendesk’s fundamentally different approach takes the burden and complexity off of customers, allowing companies to build powerful applications on top of a strong foundation,” said Cristina Fonseca, vice president of product, Zendesk.

*Intelligent Triage and Smart Assist technology is initially focused on Retail/eCommerce use cases, with more industries to roll out. 

SVKM’s NMIMS Chandigarh Campus’s industry roundtable stresses regular revision in syllabi to include emerging challenges and contemporary issues

National, 14 October 2022: SVKM’s NMIMS, a deemed-to-be-university, Chandigarh Campus has organized an industry roundtable discussion on ‘Business, Socio-Legal & Technological Advancement: A Revolution in Higher Education.’ The industry roundtable was inaugurated by eminent dignitaries across a wide gamut of business education and concluded on a high note.

Attended by renowned personalities and industry veterans in the education sector including Prof. (Dr.) G S Bajpai, Vice Chancellor at Rajiv Gandhi National University of Law, Patiala; Dr. Satish Kumar, Chief Scientist, Centre of Excellence for Intelligent Sensors and Systems (ISenS); Prof. (Dr.) Ravi Inder Singh, Professor in Finance, University Business School, Punjab University Regional Centre, Ludhiana; Mr. Ansul Khera, Head of Special Projects, TIDE Platform; and Major Dr Gulshan Kumar, Director General, ICSI, among others.

This unique national conclave reviewed the current practices in education and deliberated challenges before the school management and students. The deliberations consisted of experts panels addressing issues in five tracks such as:

Track 1: A prologue on Higher Education: Contemporary issues on Socio-Legal and Policy Perspectives

Track 2: Engineering – A Pathway to Innovation

Track 3: Contemporary Business Practices: Influence on Higher Education

Track 4: Focus on Service Industry/Start-ups in Higher Education for the Millennials

Track 5: Empowering Service Industry for Indian Economic Growth

Prof. (Dr.) Jaskiran Kaur, Campus Director spoke on the need for innovation and technology upliftment. Prof. Kaur said, “This conclave is set to give a vast exposure to all students and faculty members in the areas of technology, business, and entrepreneurship, and it will improve their overall social, business, and technical competencies.”

The panel discussion started with Dr. Satish Kumar, Chief Scientist, Centre of Excellence for Intelligent Sensors and Systems (ISenS), CSIO Chandigarh with the topic ‘Engineering: A Pathway to innovation’. Dr. Kumar said, “Engineering students should learn science and vice-a-versa which can lead to the emergence of multi-disciplinary technologies. Innovating from mind to market is also part of the innovation process. Edge computing, AI, and quantum computing require deeper penetration and one should have expert knowledge in one area.”

Prof. (Dr.) G S Bajpai, Vice Chancellor at Rajiv Gandhi National University of Law, Patiala stressed the role of the credit-based system, NEP, and steps taken by higher education bodies nowadays, especially for law students. He stressed the usage of digital resources, MooCs, swayam, and national knowledge resources for law students and faculty members.

Prof, Ravi Inder Singh, said, “As the fifth largest economy in the world, India has more than 1,000 universities and 40,000 colleges dedicated to higher education. It is crucial that we upgrade our human resources, youth, and human capabilities in a competitive manner. We need to work towards the development of the thought process of youngsters along with skilled development. According to India’s skill report, 133 million jobs will be created by technology. The digital revolution is going to bring in a change that is necessary for skill development in society.”

To make the conclave more impactful, Mr. Anshul Khera spoke on Focus on Service Industry/Start-ups in Higher Education for the Millennials. He suggested, “Opting for open electives, department electives subjects during the UG programs could be a driving force for starting a business.”

Maj. Dr. Gulshan Kumar stressed ‘Empowering Service Industry for Indian Economic Growth’ and the ongoing challenges before industries and guided students about how to start a business.

CNBC-TV18’s Storyboard18 and Twitter India continue their partnership with the third edition of the special series – “The Conversation”

India, 14^th October 2022: CNBC-TV18’s Storyboard18 and Twitter India’s special series “The Conversation” – has been flagged off into its third edition this year, and is already sparking keen audience interest. This partnership is a result of an optimal match in brand synergies with Storyboard18 being CNBC-TV18’s weekly flagship show that covers the A-to-Z of advertising & marketing, bringing together the industry’s biggest voices from across business, advertising and marketing, to put the spotlight on the latest happenings in the A&M space, and Twitter being the go-to platform for brands to launch something new, connect audiences with what’s happening and drive people to buy.

The third season of the limited series will look to dive deep into the new nuances of social media marketing, by showcasing the most impactful campaigns along with popular themes and trends on Twitter. It will bring together leaders representing the brands that have been leading with innovation and are working towards nurturing a long lasting relationship with its consumers. Like previous seasons, it will also showcase iconic brand-audience moments on Twitter; with industry-experts and thought leaders who shine light on the trends and expectations of the year to come.

The first episode of this new edition titled – ‘The Conversation: Twitter Trends 2022′ walks the audience through  Twitter’s insightful Trends report, capturing themes shaping consumer behaviour in markets the world over, and delves deep into what’s now, what’s next, and what can brands look forward to. The top three trends spotted this year were Finance Goes Social, Fan-Build Worlds, and Entrepreneurship Hits Peak Culture. The first episode saw Preetha Athrey – Director, Global Business Marketing, Twitter APAC, and Lisa Cowie, Global Head of Twitter Trends discussing these latest emerging trends on the micro-blogging platform.

The festive special second episode, titled ‘The Conversation: Converse To Convert’ will be graced by the presence of Mayank Prabhakar, Head of Digital Marketing, vivo India; Nidhi Hola, Country Marketing Director, Dell; and Kanika Mittal, Country Lead, Large Clients Solutions, Twitter India. Tapping into the festive spirit of brands and audiences alike, this episode will analyse how brands leverage this season to launch new products and amplify initiatives on the platform and convert active conversations into sales, further driving positivity and fuel brand memorability during festive times.

Talking about the association, Suma Nair, Head of Marketing, CNBC-TV18, said, “Storyboard18 is a one-stop destination for brands across industries to share their insights on advertising & marketing, explore new ideas, and identify trends. We have partnered with Twitter for the third year in a row to bring forth key marketing trends and campaigns that are creating a huge buzz whilst guiding brands to stay on top of their games. The Twitter trends report especially looks to aid brands to strategize their business and marketing plans as per the most popular trends, which also is a key pillar for Storyboard18 as a show for brands to earmark trends, insights, analysis and stay ahead of the curve.”

Preetha Athrey, Director, Global Business Marketing, Twitter APAC, said, “Twitter is the world’s largest forum of public human thought. Our audience is often first to talk about things, so when topics or trends start to pop-up on Twitter, they provide a window into culture. The latest edition of The Conversation series delves into developments influencing the India market that act as the barometer for brands to survive in the ever-changing environment. As one of the frontier news networks, CNBC-TV18 was the perfect partner, and Storyboard18 the perfect show, to reach out to the business community, and talk about how marketing is evolving.”

Tune in to the next episode – “The Conversation: Converse To Convert” on 8.30 AM, Saturday, 15^th & on 11.30 AM, Sunday, 16^th Oct exclusively on CNBC-TV18.

Singapore Airlines To Launch Airbus A350-900 Services To Hyderabad

14 October 2022, Hyderabad: Singapore Airlines (SIA) is pleased to announce the introduction of its A350-900 medium-haul wide-body aircraft on the Hyderabad to Singapore sector.

Singapore Airlines will operate daily flights between Hyderabad and Singapore, with the A350 services operating every Thursday, Friday, Saturday, and Sunday. The inaugural service SQ 523 will depart from Hyderabad International Airport at 2310 hrs on 30 October 2022. The Airline will continue to operate its B737-8 narrow-body services through the remainder of the week.

The complete flight schedule for Hyderabad can be found at the end of this release.

Mr. Sy Yen Chen, General Manager India for Singapore Airlines, said, “We are delighted to enhance our services to Hyderabad with our wide-body A350 aircraft. This is a significant milestone for us as it reinforces our commitment to the market, more so after SilkAir’s integration with Singapore Airlines a year ago.”

“In line with the company’s commitment to product and service excellence, the Airbus A350 medium-haul aircraft, combined with our award-winning inflight service, will provide enhanced comfort to travelers from Hyderabad. Furthermore, the introduction of a wide-body aircraft in this sector also opens up a wider range of opportunities and capabilities for SIA Cargo,” Mr. Chen added.

Speaking about the launch of SIA’s A350-900 operations, Mr. Pradeep Panicker, CEO, of GMR Hyderabad International Airport Ltd said, “Over the past few months, GMR Hyderabad International Airport has witnessed significant growth in international passenger traffic. This is an indicator of a rebound in international travel post-pandemic. Travelers are exploring exotic destinations; there has been an uptick in the student traffic pursuing academics on international shores; business travel has resumed. The festive season has contributed to the footfall in the passenger profile of Visiting Friends and Relatives. Singapore is one of the most sought-after destinations in Hyderabad. With the introduction of the highly advanced A 350 aircraft, passengers are in for a delightful travel experience which will increase further passenger traffic from the southern and central region.”

The Singapore Airlines A350-900 features higher ceilings, larger windows, an extra wide body delivering more space and comfort, as well as lighting designed to reduce jetlag. Fitted with SIA’s regional Business Class and Economy Class cabin products, the A350-900 medium-haul Business Class cabin has 40 lie-flat seats in a 1-2-1 arrangement that ensures direct aisle access for every customer, while the Economy Class cabin has 263 seats arranged in a comfortable 3-3-3 configuration.

Business Class

SIA’s A350 medium-haul Business Class seats have been manufactured by Stelia Aerospace. With each seat able to recline directly into a 76” fully-flat bed, customers can rest in more comfort, even on the shortest flights. Each seat measures up to 26” in width with retractable armrests that can be raised and lowered.

Other features include ample stowage space for personal items, a business panel with an in-seat power supply and USB ports, an integrated reading light unit with adjustable lighting intensity, and a personal 17” full high-definition touchscreen monitor.

Economy Class

SIA’s A350 medium-haul Economy Class seats have been designed and manufactured by RECARO and also offer customers an enhanced in-flight experience. Each seat has an ergonomically-designed contour backrest that provides greater relaxation, and a six-way adjustable headrest with foldable wings to provide more neck support. Economy Class customers can also enjoy an enhanced entertainment experience on their personal 11.6” full high-definition touchscreen monitor.

Other features that have been introduced for Economy Class customers include storage space for small personal items, a coat hook, a USB port, and an in-seat power supply.

In-flight Entertainment

The A350-900 medium-haul aircraft are also fitted with the latest Thales AVANT in-flight entertainment system – a first in SIA’s fleet. This has been designed with a new user interface that offers a more intuitive experience and navigation options, leaving customers with the pleasure of enjoying Singapore Airlines’ myKrisWorld and its selection of more than 1,800 movies, TV shows, audio programs, and games with even greater flexibility.

Customers can receive personalized content recommendations based on their preferences and viewing history, while KrisFlyer members can bookmark and resume content, as well as customize and save preferences and playlists for subsequent flights. KrisFlyer members and Business Class customers will also have access to additional in-flight entertainment content choices.

Photos of SIA’s A350-900 medium-haul aircraft and cabin products can be found here: SQ A350 images – Google Drive

In addition, customers will have access to high-speed in-flight WiFi service on the new A350-900s, equipped with Inmarsat GX Aviation’s broadband connectivity system offered through SITAONAIR.

From 30 October 2022, Singapore Airlines will restore 100 percent of its pre-pandemic frequency from India and will operate 96 flights weekly from 8 cities across the country.

SIA has implemented myriad digital solutions for the well-being of our customers, and to support a comfortable and seamless experience.

Perimeter 81 Partners With OSI Global to Distribute Platform in India

Bangalore 14th October 2022 — Connectivity in India is increasing, and with it grows the threat of cyberattacks. In 2021 ransomware attacks in India reportedly increased by 120% with surveys indicating that 79% of companies with a digital presence have experienced at least one ransomware attack. Perimeter 81, the rapidly-growing Zero Trust Networking Access leader, has partnered with OSI Global to distribute its platform in India and address the heightened threat the country faces.

Perimeter 81 is already securing over 2700 companies worldwide. This marks the first time the company’s network security solutions will be distributed in India, and it underscores Perimeter 81’s commitment to protecting businesses and their networks from cyberattacks.

“This partnership will allow us to better serve the needs of businesses in India that are facing increasingly sophisticated cyberthreats,” said Rich Farbman, Vice President of Channel Sales at Perimeter 81. “With OSI Global’s extensive network in the region, we can offer our platform to those who need it most.”

Perimeter 81’s platform provides a comprehensive and easy-to-use solution for businesses of all sizes to secure their networks. The platform features Zero Trust Network Access (ZTNA), Firewall as a Service (FWaaS), and Secure Web Gateway (SWG). With its unified and easy-to-use management console, along with seamless user onboarding, organizations can utilize Perimeter 81’s platform for fast and reliable secure remote access from anywhere. Users gain instantly secured remote network access in the cloud, while the company benefits from reductions in cost and time spent managing hardware.

With the Perimeter 81 platform, businesses can protect their networks from a variety of cyber threats, including malware, phishing attacks, and cloud breaches. Perimeter 81’s platform is available immediately for OSI GLOBAL customers to deploy in a matter of minutes and provide their companies with a secure network.

“We are thrilled to be partnering with Perimeter 81 to bring its innovative platform to our customers in India,” said Keerthi Kumar, Sales Director at OSI Global. “This partnership adds to our portfolio of solutions available to help overmatched IT teams in this underserved region.”

Learn more about how Perimeter 81’s platform can help businesses secure their networks and safeguard them against cyberattacks.

Commvault to Host Connections 2022, an Industry Experience for Data-minded CIOs, IT, and Security Pros

Bangalore, India – October 14, 2022 – Commvault, a global enterprise leader in data management across on-premises, cloud, and SaaS environments, today announced the dates for Commvault Connections 2022, a best-in-class cloud data management experience that will provide customers and partners with insights and best practices they need to Innovate with Confidence. A global event, Connections will feature multiple regional broadcasts starting on November 2nd in the Americas and November 3rd in EMEA and APJ.

An event for data-minded IT decision-makers, Commvault Connections offers a unique interactive experience, featuring virtual exhibit booths, a live DemoZone, and a customer panel where attendees will gain real-world cloud transformation advice from companies like American Pacific Mortgage. The event’s packed agenda includes solution tracks centered around the key aspects of business transformation – Fending Off Ransomware, Modernizing Data Management, and Investing Wisely. Plus, new for 2022 is Commvault’s inaugural Customer Innovation Awards and sponsored partner solutions sessions with Microsoft, Oracle, and more to be announced:

Microsoft: Protect Your Critical IT Assets with Azure, featuring Saurabh Sensharma, Sr. Product Manager, Azure Storage, Microsoft, and David Ngo, CTO, Metallic, Commvault

Oracle: Protecting Against Ransomware in a Multi-Cloud World, featuring Joe Corvaia, GVP, NACT ISV, MGS and MSP Sales, Oracle, and Alan Atkinson, Chief Partner Officer, Commvault

Bill Mew, Chair of the Cyber Working group for IARCC and CEO of Crisis Team said, “Connections 2022 is not only coming at exactly the right time, but its focus is spot on. An intelligent, integrated approach to data management and security from proactive cyber deception strategies to effective recovery strategies, as Commvault is doing to help clients reduce the impact of ransomware attacks, is now essential.”

Keith Townsend, CTO Advisor said “I enjoyed Virtual Connections 2021, and I can safely say that 2022 is elevating the customer experience with exhibition halls and technical tracks and demos. With sponsors like Microsoft and Oracle, Connections 22 can quite rightly say that it is the cloud data management experience that customers cannot afford to miss.”

Event attendees will walk away with the tools to transform their business amid today’s IT, security, and resource complexities. To attend Connections 2022, register here.

Solution Tracks

Commvault Connections will feature three solution tracks with three sessions each:

Modernizing
Data Management: When your business dreams it, you need to deliver. Take charge by embracing a modern data management strategy that intelligently scales fast, supports new workloads, and enables you to use your data in creative ways.

Fending Off
Ransomware Attacks: While they may be inevitable, breaches, leaks, and losses don’t have to be disasters. Get on the offense with our proactive and responsive data protection capabilities that keep your data safe and your company out of the headlines.

Investing Wisely: Innovation may be priceless, but budgets aren’t endless. We can help you find the right balance between gaining value from your data while managing your costs to protect it on your journey to the cloud.

Perimeter 81 Partners With OSI Global to Distribute Platform in India

Rich Farbman, Vice President of Channel Sales at Perimeter 81

Bangalore l October 2022 — Connectivity in India is increasing, and with it grows the threat of cyberattacks. In 2021 ransomware attacks in India reportedly increased by 120% with surveys indicating that 79% of companies with a digital presence have experienced at least one ransomware attack. Perimeter 81, the rapidly-growing Zero Trust Networking Access leader, has partnered with OSI Global to distribute its platform in India and address the heightened threat the country faces.

Perimeter 81 is already securing over 2700 companies worldwide. This marks the first time the company’s network security solutions will be distributed in India, and it underscores Perimeter 81’s commitment to protecting businesses and their networks from cyberattacks.

“This partnership will allow us to better serve the needs of businesses in India that are facing increasingly sophisticated cyberthreats,” said Rich Farbman, Vice President of Channel Sales at Perimeter 81. “With OSI Global’s extensive network in the region, we can offer our platform to those who need it most.”

Perimeter 81’s platform provides a comprehensive and easy-to-use solution for businesses of all sizes to secure their networks. The platform features Zero Trust Network Access (ZTNA), Firewall as a Service (FWaaS), and Secure Web Gateway (SWG). With its unified and easy-to-use management console, along with seamless user onboarding, organizations can utilize Perimeter 81’s platform for fast and reliable secure remote access from anywhere. Users gain instantly secured remote network access in the cloud, while the company benefits from reductions in cost and time spent managing hardware.

With the Perimeter 81 platform, businesses can protect their networks from a variety of cyber threats, including malware, phishing attacks, and cloud breaches. Perimeter 81’s platform is available immediately for OSI GLOBAL customers to deploy in a matter of minutes and provide their company’s with a secure network.

“We are thrilled to be partnering with Perimeter 81 to bring its innovative platform to our customers in India,” said Keerthi Kumar, Sales Director at OSI Global. “This partnership adds to our portfolio of solutions available to help overmatched IT teams in this underserved region.”

Paytm partners with Jana Small Finance Bank for deployment of Card Devices, aims to further drive digitisation among merchants

Mumbai: 14th October 2022: One97 Communications Limited (OCL) which owns the brand Paytm, India’s largest digital payments and financial services company and the pioneer of QR and mobile payments, today announced a partnership with Jana Small Finance Bank to deploy card machines to further drive digitization among merchants across the country. With this partnership, Paytm and Jana Small Finance Bank will further drive the digital payments revolution in India.

The company’s card machines have been an agile solution for seamless payments, providing multilingual support to its merchant’s partners to accept payments through UPI, credit/debit cards, net banking, international cards, Paytm Postpaid, Paytm Wallet, and EMI. The devices also offer instant voice alerts and instant settlement, which drives convenience for merchant partners.

Paytm’s EDC devices and its All-in-One POS devices have revolutionized digital payments in India with their flexibility of accepting multiple payment methods, integrated billing, and instant settlement. This partnership will enable Jana Small Finance Bank bank to extend Paytm’s All-in-one EDC machines to its existing and potential customers, providing a one-stop solution for all their digital payment needs.