Mr. Saahil Goel Archives - Media Bulletins Today News Bulletin in English

Shiprocket strengthens its leadership ranks, appoints industry veteran Amit Bhatia as Vice President of Marketing

May 12, 2021 by Rekha Nair 0 Comments #and Co-Founder of Shiprocket, #CEO, #Mr. Saahil Goel

New Delh: Despite the ongoing COVID-19 pandemic, Shiprocket, India’s leading tech-enabled logistics startup, is witnessing its heydays as it continues to expand its leadership team across diverse specializations. Recently, the tech-fulfillment platform onboarded Mr. Amit Bhatia, as the Vice President for its Marketing division.

At Shiprocket, Amit will be responsible for developing and implementing a cohesive marketing plan to increase the customer base, improve brand awareness and scale performance marketing to achieve hyper-growth. The forward-thinking marketing professional is also in charge of setting up the right processes and structure for the marketing team and set current and long-term goals for the internal teams.

Furthermore, Amit will spearhead designing, reviewing, and managing the marketing department’s budget, conduct marketing analysis to identify challenges and opportunities for growth along with allocating resources for projects. He will also be a part of Shiprocket’s quarterly and annual objective setting and will be building and managing an effective team to oversee all marketing functions.

Prior to joining Shiprocket, Amit was working with Droom as the Senior Director for Marketing. With over 15 years of rich experience in marketing, Amit possesses an exceptional ability to strategize and build scalable businesses. Aside from Droom, he has also been associated with notable startups such as Times Internet and BannerBuzz. Having received the award for ‘Most Influential Marketing Leaders’ from the World Marketing Congress, Amit comes with extensive experience in heading marketing divisions across both Indian and international markets.

Speaking on the new development, Mr. Saahil Goel, CEO, and Co-Founder of Shiprocket said, “Shiprocket is fiercely expanding its leadership team as more businesses in India continue to join the digital bandwagon. To scale our services and drive innovation as India’s leading post-order fulfillment platform, we are pleased to welcome Amit Bhatia as our new Vice President for Marketing. A young, motivated professional with rich experience in marketing and a proven track record, we are confident that his analytical and strategic style of working will elevate Shiprocket towards greater heights.”

Adding to this, Mr. Amit Bhatia said, “I am thrilled to be a part of a distinguished platform such as Shiprocket in the next phase of my career. My plans for Shiprocket a few years down the line include scaling 5x, making it a default choice for e-commerce shipping for any D2C brand, and making it the most popular and used independent shipping platform. I look forward to working closely with the team to jointly achieve these goals.”

A data-driven logistics platform, Shiprocket has over 85,000+ active D2C sellers on board coupled with channel partnerships with more than 20 courier companies. Currently, Shiprocket is striving to expand and strengthen its logistics and fulfillment network PAN India and across select international markets.

Business World, News

Shiprocket announces free shipping of COVID-19 essential supplies for NGOs and Non-Profit Organizations

Apr 29, 2021 by Rekha Nair 0 Comments #and CEO of Shiprocket, #co-Founder, #Mr. Saahil Goel

New Delhi: India is currently facing a massive, devastating second wave of the COVID-19 pandemic, and countless NGOs and Non-Profit Organizations are leaving no stone unturned to bring essential items to those in need by providing on-ground assistance. Against this backdrop, Shiprocket, a leading tech-enabled logistics aggregation platform, has launched a free shipping service as a relief measure, where the platform will be providing free shipping of essential items for NGOs and Non-Profit Organizations that are looking for assistance.

Organizations working to deliver items such as groceries, vital medication, medical equipment, and personal protective gear will be eligible to avail Shiprocket’s free shipping services to supply the goods to hospitals or those in need. Available in all the cities across the country, the service has a 4-step registration process. NGOs and Non-Profit Organizations that wish to register will have to first fill in the request form post, download the Shiprocket app, and complete the KYC registration. Consequently, post-verification, 10,000 shipping credits will be added into the organization’s account that can be used to avail free shipping.

Speaking on the new development, Mr. Saahil Goel, Co-Founder, and CEO of Shiprocket said, “Curently, India is going through a turbulent time. We must understand the gravity of the situation and do our bit to help those in need. We are delighted to announce that Shiprocket has launched free shipping services for NGOs and Non-Profit Organizations that are looking to deliver COVID-19 essentials to those in need. Apart from free shipping, we will also be offering any logistical assistance that these organizations require to ensure that the goods reach their respective destinations safely. We hope the country recovers from this crisis, soon.”

Registered organizations will be required to submit the company PAN Card and Company Incorporation Certificate/12A Certificate as part of the verification process. All the shipments will be shipped in adherence to the Government of India’s COVID-19 shipping guidelines. Organizations can register on https://www.shiprocket.in/covid19-relief/

Business World, News

Shiprocket Announces Appointment of Industry Stalwart Amit Dhawan as its Vice President, Customer Operations

Apr 9, 2021 by Rekha Nair 0 Comments #and Co-Founder of Shiprocket, #CEO, #Mr. Amit Dhawan, #Mr. Saahil Goel, #Vice President for Customer Operations

New Delhi: As one of India’s fastest-growing startups, Shiprocket, a front-running tech-enabled logistics aggregation, and post-order fulfillment platform is strengthening its senior leadership team through a series of appointments. Very recently, the platform appointed Mr. Amit Dhawan as the Vice President for Customer Operations.

Amit has moved to Shiprocket after a stint of nearly 7 years with DishTV India Ltd., a leading Indian broadcast satellite provider, as its Head of Contact Experience. With over 20 years of robust professional experience, Amit has been associated with organizations in multiple industries such as DTH, Media, Telecom, Consumer Durables, BPO, IT, and BFSI across international markets.

With strong acumen in customer insights, Amit possesses an exceptional specialty in strategically designing a superlative customer experience for revenue enhancement. He holds a bachelor’s degree in Electronics, along with a Postgraduate Diploma in Business Management from the Institute of Chartered Financial Analysts of India (ICFAI).

Aiming to drive greater customer loyalty, Amit will be focusing on building a high-performance culture around CX strategy through building scale and standards across customer touch-points to provide service excellence and seamless support for increased customer retention and enhancement of Shiprocket’s market share. Furthermore, he will also be responsible for the P&L of selected products in Shiprocket’s pipeline.

Speaking on the new announcement, Mr. Saahil Goel, CEO, and Co-Founder of Shiprocket said, “Shiprocket’s remarkable growth thus far, has been a result of our consistent focus on enhancing customer experience and strategizing ways to improve retention. To further scale our services and drive innovation, we have onboarded Amit Dhawan as the Vice President for Customer Operations. A highly motivated, forward-thinking professional, Amit has an exceptional track record, and we are confident that his rich industry experience and strategic way of working will elevate Shiprocket to greater heights.”

Adding to this, Amit Dhawan said, “I am thrilled to be a part of the senior leadership team of Shiprocket in the next phase of my career. My plans for Shiprocket include building robust support and scalable experience for the platform to achieve its growth targets. Having said that, every VoC needs to ensure that we have a competitive edge over other players in the market and raise the bar for customer experience. I look forward to working closely with the core team to achieve these goals.”

A data-driven logistics platform, Shiprocket has more than 100,000+ active D2C sellers on board, coupled with channel partnerships with 20 leading courier companies. At present, Shiprocket is striving to expand and bolster its logistics and fulfillment network PAN India and across select international markets.

Business World, News

Leading logistics aggregator platform Shiprocket names Romil Puri as Vice President, Seller Excellence

Mar 19, 2021 by Rekha Nair 0 Comments #and Co-Founder of Shiprocket, #CEO, #Mr. Romil Puri, #Mr. Saahil Goel

New Delhi: Some Indian startups are witnessing the pinnacle of success during this transformational time. On that note, Shiprocket, India’s leading tech-enabled logistics and fulfillment platform, is currently in the middle of fierce expansion as it continues to onboard industry experts for its leadership team. Very recently, the AI-powered platform has onboarded Mr. Romil Puri as the Vice President for Seller Excellence.

Romil has moved to Shiprocket from leading a eCommerce company, Snapdeal, where he was working as the Senior Director of the Supply Chain Department. He has also been associated with notable organizations like Dabur and Super Max in the United Arab Emirates.

With over 9 years of professional experience in Category Management and Supply Chain Management, Romil possesses an exceptional ability to strategize and build scalable businesses. Having received his PGDM in Marketing Management from IIM Calcutta, Romil also specializes in vendor management, strategic planning, and performance improvement across both Indian and international markets.

Coming with a vision of superior seller experience, Romil will be setting up the seller excellence vertical and will focus on driving improvements in Shiprocket’s user experience through SOPs, setting up the NDR process, making weight resolutions smooth, and uplifting seller satisfaction across all touch-points between the sellers and Shiprocket.

Speaking on the announcement, Mr. Saahil Goel, CEO, and Co-Founder of Shiprocket said, “Shiprocket’s stellar growth thus far, has been the result of our constant focus on embracing innovation to enhance our value proposition. Consistently bolstering seller experience is a core part of this strategy. It is to further grow in this direction that we have onboarded Romil Puri as the Vice President for Seller Excellence. A young, motivated professional with industry-rich experience, Romil has a proven track record and we are confident that his entrepreneurial and forward-thinking approach will lead Shiprocket towards greater heights.”

Adding to this, Mr. Romil Puri said, “I am delighted to be a part of the leadership team of a distinguished platform such as Shiprocket in the next phase of my career. My plans for Shiprocket include bolstering infrastructure and driving projects for improving seller NPS and minimizing seller churn from Shiprocket. I look forward to working closely with the team to achieve these goals.”

A data-driven logistics platform, Shiprocket has 100,000+ active D2C sellers on board coupled with channel partnerships with more than 20 courier companies. At present, Shiprocket is striving to expand and strengthen its logistics and fulfillment network PAN India and across select international markets.

Business World

Shiprocket to Announce Winners of ‘Aarambh’, Business Plan Competition Hosted to Promote Women Entrepreneurship in D2C Space

Mar 6, 2021 by Rekha Nair 0 Comments #and Co-Founder of Shiprocket, #CEO, #Mr. Saahil Goel

New Delhi: Shiprocket, India’s leading tech-enabled logistics aggregation platform, will be announcing the winners of ‘Aarambh’, a business model competition for women D2C sellers across the country. Conducted in partnership with industry-leading companies like Unicommerce, Bluehost and SHEROES, the winners will be announced on 6th March 2021, just ahead of International Women’s Day.

Having chosen the Top womenpreneur finalists from across India, Shiprocket will announce the Top 3 winners, each of whom will be rewarded a cash prize of INR 1,00,000 each. The remaining finalists will receive Shiprocket’s advanced shipping credits worth INR 25,000. The winners will be chosen by an elite jury panel comprising of Mr. Akshay Ghulati, Co-Founder and CBO, Shiprocket, Ms. Merril Diniz, Head of Communications, SHEROES, Mr. Sanjeeb Padhee, Head of Sales, Unicommerce, Ms. Trisha Rajani Former COO, Dr Vaidya’s and Angel Investor, and Ms. Anupama Dalmia, Serial Entrepreneur & Karamveer Chakra Awardee.

The event will also feature a discourse discussing some key insights to manage an eCommerce business successfully where notable women guest speakers will share their personal entrepreneurial experiences. The discussion will also see the panelists voicing their thoughts on gender playing a role in the success of an entrepreneur.

Speaking on the announcement, Mr. Saahil Goel, CEO, and Co-Founder of Shiprocket said, “It’s a brilliant time to be in as more and more women are venturing into entrepreneurship today. It is to encourage this, Shiprocket has organized Aarambh to celebrate and foster the spirit of women entrepreneurship in the D2C space. With such initiatives that promote and facilitate women entrepreneurship, we are confident that India will move a step closer to its vision of ‘Bharat Commerce’ and AatmaNirbharta.

The contest was open to women entrepreneurs in the D2C sector from all age groups – be it students or working professionals, and even homemakers whose business is at the ideation stage or ‘commerce’ stage.

Business World

188% growth in online sellers during Q3 and 214% rise in D2C sellers: Shiprocket Report

Jan 4, 2021 by Rekha Nair 0 Comments #and Co-Founder of Shiprocket, #CEO, #D2C E-commerce, #Mr. Saahil Goel

New Delhi: Where 2020 has been a vortex of crisis for most industries, sectors like eCommerce and logistics have ridden this perilous wave with a stride, even exhibiting remarkable progress. With this year approaching the finish line, Shiprocket, India’s leading tech-enabled D2C aggregator, has released its year-end report, which compiles various trends observed by the brand from January to December 2020 including the year-on-year growth of D2C merchants, shipment volumes, and more.

Among other noteworthy findings, Shiprocket identified a 214% increase in D2C sellers on its platform and a 107% upsurge in the volume of shipments vis-à-vis last year. With multiple drivers of growth in various segments, Shiprocket also noted a 188% surge in online sellers during Q3 of 2020, when compared to Q2 as a majority of people, began shifting from offline to online shopping, owing to the pandemic facilitating soaring usage of the Internet.

Besides this, the report also identified that the top 5 in-demand categories among sellers in 2020 were food, kitchen and dining, personal care, apparel like sportswear and shirts, electronic items such as mobile phones and covers, and healthcare products such as face masks.

Speaking on the trend in D2C E-commerce, Mr. Saahil Goel, CEO, and Co-Founder of Shiprocket said, “Although 2020 has been a challenging year overall, the Direct to Consumer e-commerce segment has seen a major boom in business with sellers and consumers opting for more digitized services. We’ve seen a notable development in several verticals including the number of sellers who came online and the number of customers shopping online. As we gear up to step into 2021, it will be interesting to see the D2C sector steering the e-commerce and logistics sectors.”
Furthermore, this year-end report revealed that the top 5 popular products included Herbo Build, Slice Card, and Onion Hair Oil for Regrowth and Hair fall control with Redensyl, Skin Illuminate Face Serum for Radiant Skin with Vitamin-C and Turmeric, and Ayurvedic Medicine. Based on the merchant mapping conducted by Shiprocket, with a sample size of over 85,000 sellers, 48% of shippers opted for Cash on Delivery and Express Delivery for their orders during the year.

True to its commitment of helping MSMEs across the country, the fulfillment platform noted that around 51% of the sellers on its platform were from tier-II and tier-III cities and nearly 49% from tier-I cities, striking an impressive balance between the metro and non-metro cities in the country.

Shiprocket’s report also observed that online stores such as Shopify, Magento, Woocommerce, etc., contributed to over 32% of the total traction while social media platforms including Facebook, WhatsApp, and Instagram contributed to almost 35%. Moreover, there was considerable traction from offline sellers, who contributed to over 19%, and marketplaces such as eBay, Amazon, Etsy, etc. that comprised over 12% of total traction.
When it comes to the top 3 states where the sellers were most active, Shiprocket recorded the following –

Delivery Contribution
Maharashtra 16+%
Karnataka 9+%
Uttar Pradesh 8%

Pickup Contribution
New Delhi 24+%
Maharashtra 18+%
Gujarat 10+%

For the top 3 cities where sellers were most active, Shiprocket observed the following.

Delivery Contribution
New Delhi 7+%
Mumbai 7+%
Bangalore 6+%

Pickup Contribution
New Delhi 24+%
Mumbai 11+%
Bangalore 7+%

In addition to the impressive aforementioned statistics, Shiprocket added almost 68,000 new merchants in 2020, taking the total number to over 85,000.

Business World

D2C e-commerce sector witnesses 27.86% increase in new sellers from tier-III cities during the pandemic: Report by Shiprocket on D2C Festive season

Nov 11, 2020 by Neel Achary 0 Comments #and Co-Founder of Shiprocket, #CBO, #CEO, #D2C e-commerce segment, #Mr. Akshay Ghulati, #Mr. Saahil Goel, #Shiprocket

New Delhi: Just ahead of India’s grand festive season, Shiprocket, India’s leading tech-enabled D2C aggregator, has released a report on the state of the D2C e-commerce segment that details various aspects including new sellers, most popular online channel, top product categories, etc. Since the onset of the pandemic, Shiprocket has added several new sellers with 69% new sellers who joined after the global pandemic, availing the brand’s service in September.

The report is an analysis of shipment trends just ahead of the grand festive season in the D2C sector for a period between 1st September and 30th September, with a sample size of over 40, 816 sellers across the country.

The up-and-coming company also observed that the most popular sales channel for new sellers (17.92%) were social media platforms while for existing sellers, it was the online websites (35.19%). The second most popular channel for new sellers was offline channels (12.04%) and for existing sellers, it was noticed that social media (32.75%) was the next most popular sales channel. Shiprocket also noted that the top product categories during the festive season were personal care (18.45%), food and groceries (16.51%), apparel (15.09%), electronics (11.37%), healthcare (7.60%), household and cleaning supplies (4.59%), and jewelry (3.83%).

Speaking on the festive season report, Mr. Akshay Ghulati, CBO, and Co-Founder of Shiprocket said, “It is interesting that we are seeing an increased adoption of social media channels for online selling amongst new sellers during the pandemic. We expect that many of these sellers will now also set up their own website to help build their brands and increase online sales. This has been especially true in the personal care segment where we have seen a host of new brands emerge during the pandemic with unique product propositions. Shiprocket is an essential service to provide a superior customer experience and we expect to see strong growth even post the festive season as many of our sellers will continue to build their brands further.”

With a strong presence in tier-I and tier-II cities, sellers from tier-I cities accounted for 44.20% and sellers from tier-II cities accounted for 32.19% of the sellers on the Shiprocket platform. Sellers from tier-III cities constituted 23.16% of the seller base. Shiprocket also took into account the top cities for pick-up and delivery. The report found that cities such as New Delhi, Mumbai, Bangalore, Surat, and Gurgaon were the top cities for pick-up of goods. New Delhi, Mumbai, and Bangalore topped the charts again for the most delivery of shipments with Hyderabad and Kolkata securing the 4th and 5th positions.

Shiprocket’s detailed festive season report also determined that the transactions, which involved cash on delivery had significantly declined in the post-COVID era as compared to the pre-pandemic times. The e-commerce aggregator witnessed 63.64% of male sellers on its platform and 36.36% of female sellers. When determining the most popular products, Shiprocket found that N95 facemasks, health and sexual wellness supplements, personal care products such as hair oil and hair shampoo, and kurtis were some of the in-demand products.

Speaking on the festive season report, Mr. Saahil Goel, CEO, and Co-Founder of Shiprocket said, “This is a time when the e-commerce segment is growing at a breakneck pace with the demand for home delivery skyrocketing. Our festive season report is aimed at analyzing the current position of the D2C sector and forecast its progress. We have noticed that as compared to September 2019, there has been a 160% increase in the order volume. We are also expecting that the festive season will bring in added value in terms of revenue, sales, and the number of sellers using Shiprocket. Our team of experts has predicted over 100% of growth in the volume of sales by 2021 and we will continue to expand our services to cater to small and medium sellers across the country.”

Incepted in 2017, Shiprocket works with MSMEs in the e-commerce sector, providing seamless shipping experiences across 27,000+ pin codes PAN India and 220 countries globally, leveraging cutting-edge technology. In addition to logistics, Shiprocket also offers other services such as packaging and warehousing to its sellers and is present across multiple cities in India.

About Shiprocket:-

Shiprocket is India’s largest eCommerce shipping and enablement platform for SMBs. The technology powers shipping and fulfilment for SMEs, D2C retailers and social commerce sellers in India. With 20 courier partners on board, the brand enables pan-India as well as international shipping deliveries. Its shipping solutions are available across 27,000+ pin codes within India and 220 countries across the world.

Launched in 2017, Shiprocket is on a mission to create a seamless logistics data platform that connects retailers, carriers, and consumers across national and international locations. In addition to offering Shipping Services, Shiprocket also provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, Woocommerce, Zoho, and others for work flow, inventory, and order management.

With a multi carrier API that allows sellers to manage orders, print shipping labels, and avail tracking information from multiple providers, Shiprocket also offers state-of-the-art fulfilment solutions. The brand also provides a robust post-purchase experience to consumers, resulting in higher engagement and lower RTO (failed deliveries). Aside from being a shipping solutions provider, Shiprocket also serves as a Cash on Delivery payment gateway. The company recently ventured into the fin-tech space with their lending product ‘Early COD’. Today, Shiprocket is the force behind the country’s 1.5 lakh sellers who generate a GMV of more than $500M annually on the platform. The brand delivers packets to nearly 25M consumers annually and is growing 3X year on year.

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