Tag: HCLTech

HCLTech Releases The Blueprint to Total Experience Report

NEW YORK and NOIDA, India, June 24, 2024—HCLTech, a leading global technology company, today announced the release of its groundbreaking report, ‘The Blueprint to Total Experience.’ This comprehensive study explores the growing importance of Total Experience (TX) — a strategic approach that designs and delivers exceptional, holistic and integrated experiences for customers, employees and users across multiple channels.

Key findings of The Blueprint to Total Experience:

  • 16% of companies categorized as ‘Experience Leaders’ — those excelling at delivering integrated experiences — reported a significantly higher return on investment (ROI) compared to their less-focused counterparts.
  • 8 of 10 Experience Leaders leverage Generative AI (GenAI), Cloud and SaaS technologies to gain real-time insights, personalize interactions and automate processes, ultimately creating a more efficient and effective experience.
  • A design-led culture, a product-aligned operating model and access to the right technology resources are crucial for successful Total Experience initiatives.

“Achieving total experience is not just a goal but a pivotal strategy for thriving in the next era of business evolution. It enables organizations to transform their entire value chains by integrating technological advancements, fostering cultural transformation, organizational restructuring and operational efficiencies to meet evolving market needs and expectations,” said Pawan Vadapalli, Corporate Vice President and Global Head, Digital Business Services, HCLTech. “The companies that are excelling are those that are unlocking the potential of data with GenAI to create personalized and intuitive experiences.”

The study revealed that 67% Experience Leaders deploy GenAI solutions to gain real-time insights from knowledge databases and 65% of the Leaders use it to extract insights from unstructured data. 64% of these Leaders offer personalized assistance via chatbots and other tools and 61% leverage GenAI predictive capabilities to tailor content, services and products used by target audiences and employees.

Experience Leaders, who have made greater progress on all forms of experience, are better able to drive ROI. Leaders report 64% ROI on customer experience and have realized an impressive 57% ROI on their total experience investments.

“Historically, companies have focused on the four components of experience — user experience (UX), customer experience (CX), and multi-experience (MX) and employee experience (EX) — in silos,” said Jill Kouri, Chief Marketing Officer, HCLTech. “The Total Experience philosophy brings these elements together under one umbrella enabling complimentary outcomes including a more engaged and productive workforce and the attraction and retention of top talent.”

HCLFoundation launches HCLTech Grant Pan-India Symposium 2024 to drive social purpose

NOIDA, India, June 11, 2024—HCLFoundation, which drives the corporate social responsibility agenda of global technology company HCLTech in India, today launched the HCLTech Grant Pan-India Symposium 2024 Edition X at its inaugural event in Chennai, Tamil Nadu.

Dr. Nidhi Pundhir, Vice President, Global CSR, HCLTech and Director, HCLFoundation at HCLTech Grant Symposium in Chennai

The HCLTech Grant Pan-India Symposium brings together NGOs, civil society organizations, start-ups and experts working in the social impact space, to exchange ideas that can contribute to making a better nation. The HCLTech Grant Symposium 2024 will also be held in Bengaluru, Patna, Bhubaneshwar, Shillong, Bhopal, Udaipur, Dehradun and Delhi in the ensuing weeks.

“We are thrilled to kickstart the symposiums which are an extension of HCLFoundation’s commitment to empowering the local communities in creating a sustainable future. We look forward to reviewing the innovative projects by NGOs across India and supporting impactful initiatives through HCLTech Grant,” said Dr. Nidhi Pundhir, Vice President, Global CSR, HCLTech and Director, HCLFoundation.

Through these symposiums, HCLFoundation aims to educate NGOs about the HCLTech Grant. Edition X of HCLTech Grant India will provide funding of ₹16.5 Crore (~$2.2 million) to nine NGOs, selected through an independent, robust and democratic process. The grant will commit to ₹5 crore for a four-year project in each category. Additionally, a grant of ₹25 lakh each is given to the other two finalists in each category for a one-year project.

Marking the ten-year anniversary of the CSR laws’ implementation in India, this year’s symposium will help drive meaningful conversations on challenges, milestones and future directions of corporate social responsibility and its governing laws.

HCLTech integrates its GenAI platform HCLTech AI Force™ with Google Gemini

NEW YORK and NOIDA, India, May 30, 2024—HCLTech, a leading global technology company, today announced that HCLTech AI Force is now available on Google Cloud’s Gemini models.

HCLTech’s patented and system agnostic GenAI platform, which is designed to fast-track the value of GenAI investments, has integrated Google’s multimodal large language model (LLM) Gemini to enable innovation at scale. Along with accessibility and support for Gemini applications, HCLTech AI Force comes with robust security and governance measures.

“Enterprises often struggle to scale GenAI opportunities beyond the proof-of-concept stage without incurring high costs. HCLTech AI Force enables faster time-to-market and higher efficiencies in the product engineering life cycle,” said Vijay Guntur, Chief Technology Officer and Head of Ecosystems, HCLTech. “Our AI-driven approach to software engineering, support and maintenance provides an efficient and effective alternative for modernizing engineering processes using GenAI.”

“Bringing Gemini models to HCLTech AI Force will help enable businesses choosing GenAI to start smart and finish faster. AI Force is accelerating the availability of our catalog of Gemini-enhanced Industry Solutions,” said Siki Giunta, Executive Vice President, CloudSMART and Google Cloud Ecosystem, HCLTech.

HCLTech Industry Solutions powered by Gemini models include intelligent asset tracking, improving material movement within plants for manufacturing, and a core PLM (Production Lifecycle Management) solution. Additional industry solutions for mobile providers target augmented network automation (ANA) and net-zero intelligence operations (NIO) to drive down energy consumption.

With its full-stack application development and engineering expertise and decades of experience in AI, HCLTech is helping clients unlock the best value from GenAI, from chip development to cloud and business process optimization.

Ethisphere names HCLTech amongst the 2024 World’s Most Ethical Companies®

NEW YORK, US and NOIDA, India, March 5, 2024HCLTech, a leading technology company, announced that it has received the coveted designation as one of World’s Most Ethical Companies® 2024 by Ethisphere, a global leader in defining and advancing the standards of ethical business practices.

HCLTech-Ethisphere

“At HCLTech, we hold ourselves to high standards of governance and transparency. This recognition is another validation of our corporate ethos of doing business the right way, creating a positive impact on local communities and contributing to a sustainable planet,” said C Vijayakumar, CEO & Managing Director, HCLTech.

“It is always inspiring to recognize the World’s Most Ethical Companies®. Through the rigorous review process, we see the dedication of these organizations to continually improving their ethics, compliance and governance practices to the benefit of all stakeholders,” said Erica Salmon Byrne, Chief Strategy Officer and Executive Chair, Ethisphere. “Companies that elevate best-in-class cultures of ethics and integrity set a standard for corporate citizenship for their peers and competitors to follow. Congratulations to HCLTech for achieving this honor and demonstrating that strong ethics is good business.”

HCLTech received this recognition after completing the World’s Most Ethical Companies assessment process, which requires companies to provide multiple proof points on their culture of ethics; environmental, social and governance (ESG) practices; diversity, equity and inclusion policy; and initiatives that support a strong value chain.

HCLTech once again recognized as Global Top Employer

NOIDA, India, Jan 27, 2024 — HCLTech, a leading global technology company, has advanced its credentials as an employer of choice globally with stellar ratings in the Top Employers Institute’s Top Employer 2024 program.

HCLTech has been certified as Top Employer in 26 countries, with No. 1 ranking in 15 countries across Asia Pacific, North America and Europe.

HCLTech also received regional Top Employer certification in three key geographies of its operations: Top Employer North America 2024 (ranked number 1 overall), Top Employer Asia Pacific 2024 (ranked number one overall) and Top Employer Europe 2024 (ranked number two overall).

The company is among the 17 Global Top Employers recognized for their outstanding HR policies and best practices worldwide. The certification re-affirms the company’s commitment to its people by helping them maximize their potential and building an inclusive and progressive workplace.

“We are proud to be named Global Top Employer for the second time in a row. This recognition reflects our commitment to building a workplace that empowers our people and offers them wide range of opportunities to continuously upskill and explore roles across geographies to fulfil their career aspirations,” said Ramachandran Sundararajan, Chief People Officer, HCLTech. “Our commitment to nurturing an inclusive work environment and our investments in people’s ongoing career development are validated by these recognitions.”

Top Employers Institute CEO David Plink says: “Exceptional times bring out the best in people and organisations. And we have witnessed this in our Top Employers Certification Programme this year: an exceptional performance from the certified Top Employers 2024. And amongst this community of outstanding organisations, HCLTech, has proven their commitment to their employees on a global scale.”

The 26 countries where HCLTech received Top Employer certification: Australia, Brazil, Bulgaria, Canada, Costa Rica, France, Finland, Germany, Guatemala, India, Italy, Japan, Malaysia, Mexico, New Zealand, Philippines, Poland, Portugal, Romania, Singapore, South Africa, Sweden, The Netherlands, UK, USA and Vietnam.

The Top Employers Institute program certifies organizations based on the participation and results of their HR Best Practices Survey. This survey covers six HR domains consisting of 20 topics, including people strategy, work environment, talent acquisition, learning, diversity and inclusion, wellbeing and more.

HCLTech offers it people skill-based learning opportunities in digital, engineering, cloud, AI, and enterprise software with the freedom to experiment and pivot across roles and functions for an enriching career experience.

HCL Group and UpLink Announce Winners of Zero Water Waste Challenge

Davos-Klosters, Switzerland, 20 January 2024: HCL Group, a global conglomerate and UpLink, the open innovation platform of the World Economic Forum, today announced the top 10 water-focussed entrepreneurs who will receive a financial award from a total pool of 1.9 million CHF as part of the Zero Water Waste Challenge. HCL Group committed $15 million investment in total to drive freshwater sector innovation for five years until 2027. In less than a year, HCL Group’s commitment saw a 10x return on its investment as the first cohort of ‘Aquapreneurs’ collectively raised $54.5 million after joining the UpLink Innovation Ecosystem.

L- Roshni Nadar Malhotra, Chairperson, HCLTech along with the two Aquapreneurs at World Economic Forum 2024

The Zero Water Waste Challenge is the second out of five innovation challenges, under HCL Group and UpLink’s Aquapreneur Innovation Initiative. The focus of this year’s challenge aimed at capturing and protecting freshwater supply, water reuse and recycling of materials and saving water in agriculture.

Top 10 water-focused entrepreneurs or “Aquapreneurs” were selected from a pool of 192 global applicants. Out of these, most of the applications were from Africa (16%), Asia (18%) and Europe (13%). These Innovators come from eight different countries and are bringing cutting edge innovative solutions in areas such as greywater reuse, rainwater capture, advanced filtration, precision agriculture, and data analytics and AI.

Announcing the winners, Roshni Nadar Malhotra, Chairperson of HCLTech said, ” In light of the current global climate change crisis and increasing scarcity of freshwater resources, the urgent need for innovative solutions to manage our freshwater supplies cannot be overlooked. These innovations reshape our approach to water, optimizing its use and conservation. HCL stands committed to supporting these innovations for a positive global impact. Congratulations to the winners of the Aquapreneur Innovation Initiative 2024.”

Climate change, pollution and overuse pose a grave threat to the planet’s freshwater supplies”, said Olivier Schwab, Managing Director of the World Economic Forum. “UpLink and HCL are building an innovation ecosystem around early-stage, water-focused entrepreneurs that will provide them with the resources, expertise and vital funding they need to thrive. The solutions created by these ‘Aquapreneurs’ will play a crucial role in bringing about the transformative change required to shape a sustainable, water-resilient future for all.”

Two of the top 10 innovators were selected to present their solutions at the World Economic Forum’s Annual Meeting in Davos in 2023:

“We are thrilled and humbled to be recognized as a Zero Water Waste challenge winner,” said Karina Peña, CEO and Co-founder of FieldFactors, “joining this cohort will allow us to bring our technology to the global stage, increasing community resilience to the impacts of climate change.” FieldFactors is a water technology start-up providing circular solutions for urban water management and climate adaptation. Specializing in climate change adaptation, the company designs and implements integrated solutions to combat urban flooding, drought, and heat stress, fostering biodiversity with green space.

“Being named an Aquapreneur is validation for our vision to eliminate urban water pollution” said Asim R. Bhalerao, CEO of Fluid Analytics, “we look forward to working with HCL and UpLink, World Economic Forum to bring our vision to life globally.” Fluid Analytics Inc. is a water analytics company committed to addressing urban water pollution. With unique mathematical and machine-learning models trained on diverse datasets, Fluid Analytics Inc. has successfully deployed solutions, monitoring over 1.5 billion litres of urban water pollution and enabling the treatment and reuse of 800 million litres daily.

The other entrepreneurs that were awarded prize money from HCL Group and support from UpLink are:

Juan Carlos Escobar, CEO and Co-Founder and Rina Martínez, Co-Founder of AQUAKIT SRL, (Bolivia) – A grey water treatment technology that enables the recycling of household greywater for non-potable uses and reduces wastewater emissions.

Amira Cheniour, Co-Founder and CEO and Taher Mestiri, Co-founder, Chief Technology Officer of SEABEX SAS (France) – An AI-powered precision irrigation solution that uses a digital twin to help farmers produce more food with less water.

Gokul Krishna Govindu, CEO of SmartTerra (India) – An AI-powered analytics software designed to analyse data and reduce water losses in city-scale and built environment networks.

Trupti Jain, co-founder of Naireeta Services Private Ltd (India) – A community-based rainwater harvesting technology that filters, injects and stores rainwater for use in dry seasons.

Mulundu Sichone, CEO at PYDRO (Germany) – A cost-effective self-powered smart flow meter for water pipes, helping to reduce water leaks, prevent pipe bursts and perform quality checks in real-time and 24/7.

Laurence Battaille, CEO and Gregoire de Hemptinne, Co-founder of SHAYP (Belgium) – An IoT-enabled SaaS solution that monitors water consumption in real estate buildings in real-time helping building managers to eliminate leaks and related damages.

Greg Newbloom, CEO and founder of Membrion (United States) – A ceramic desalination technology that removes metals, minerals and salts from harsh industrial wastewater – enabling the water to be recycled in a cost-effective and energy efficient manner.

Jaime de la Cruz Gonzales, CEO of Kran Nanobubble, (Chile) – A nanobubble technology solution optimizing water efficiency in agriculture, water treatment, and aquaculture.

In addition to the financial reward, winners will receive exclusive access to events, projects, and communities led by the World Economic Forum and partners.

HCLTech to drive conversations and collaboration on AI-first, sustainable future at WEF 2024

DAVOS, Switzerland and NOIDA, India, Jan 12, 2024—HCLTech, a leading global technology company, will join forces with key stakeholders from across the globe at the 54th Annual Meeting of the World Economic Forum (WEF) in Davos from Jan. 15–19, 2024. The company will contribute to deliberations on this year’s theme of “Rebuilding Trust” and discovering solutions with transparency, consistency and accountability.

HCLTech will be represented by its Chairperson Roshni Nadar Malhotra, CEO and Managing Director C Vijayakumar, Chief Technology Officer Kalyan Kumar; Chief Growth Officer for Europe and Africa, Ashish Kumar Gupta; President, Digital Foundation Services, Jagadeshwar Gattu; Global Head, Financial Services, Srinivasan Seshadri; Chief Marketing Officer Jill Kouri and Global Head, Sustainability, Santhosh Jayaram.

HCLTech will once again host guests at its pavilion at the iconic Promenade 66 which will be fully powered by locally produced green energy, underscoring the company’s commitment to a sustainable planet. In addition to its differentiated portfolio of services across digital, engineering, cloud, AI and software, HCLTech will showcase its award-winning sustainability solution, Net Intelligent Zero (NIO), at the pavilion with a live data feed.

This year, HCLSoftware makes its WEF debut with a dedicated lounge within the HCLTech pavilion. Chief Revenue Officer Rajiv Shesh and Chief Product Officer Kalyan Kumar will lead the HCLSoftware contingent that will showcase its cutting-edge software solutions that help enterprises navigate digital transformation.

HCLTech will participate in and host a series of panels and sessions on the future of technology, sustainability, diversity and inclusion in line with its brand purpose of bringing together the best of technology and its people to supercharge progress.

The highlight this year will be the ‘Heroes of Progress’ reception on Jan. 17 to honor WEF Global Shapers who are making significant contributions to the fields of environment, women’s empowerment, art and sustainability.

Roshni Nadar Malhotra, Chairperson, HCLTech is discussing the global water cycle and the potential of water as an enabler for SDGs on a panel on ‘Out of Balance with Water’ on Jan. 17, 15:00-15:45, Congress Center.

Srinivasan Seshadri, Chief Growth Officer and Global Head, Financial Services, HCLTech, will lead an affiliate session on ‘Banking on trust through transformative tech’ on Jan. 16, 10:15-11:15 at Dome C, Ice Village.

HCLTech is conducting broadcast sessions at its pavilion on Jan. 16, 17 and 18, 13:00–13:45. Dr. Saikat Chaudhuri, Innovation, Strategy and Engineering Professor, UC Berkeley will be moderating all three sessions with key industry leaders on: technology-led disruption, opportunities and impact; diversity-led progress for the future workforce; purpose-led sustainability agenda.

Additionally, HCL Group and Uplink, the open innovation platform of WEF, will announce the winners of this year’s Aquapreneur Challenge as part of their ongoing partnership.