Tag: Akhil Saxena

Amazon

Amazon India announces increase in storage capacity of its fulfilment network by close to 40%

National: Amazon India today announced its plans to expand its fulfilment network in India, with close to 40% increase in its storage capacity over last year. With this expansion, Amazon.in will have more than 43 million cubic feet of storage capacity, across 15 States, supporting around 8.5 lakh sellers across India. The expansion is in line with Amazon India’s continued efforts to heavily invest in the country and create tens of thousands of direct and indirect work opportunities. Amazon India’s overall fulfilment network will be spread across a floor area of more than 10 million square feet, more than the land size of 125 football fields, housing millions of products from a notebook to a dish washer.

With this expansion, Amazon India has more than 60 fulfilment centers and more than 25 specialized sites dedicated to Amazon Fresh selection for daily essentials and grocery, across India. The launch of 11 new fulfilment centres and expansion of 9 existing ones across States such as Maharashtra, Bihar, Gujarat,Assam, Rajasthan,Punjab, Delhi, West Bengal, Uttar Pradesh, Telangana, Tamil Nadu, and Karnataka, is designed to deliver a smarter, faster, and more consistent experience for its customers and sellers across the country. Some of these new fulfilment centres will be operational ahead of Prime Day 2021 and all new fulfillment centers will be operational before the festive season, enabling customers to have what they need delivered at their door step.

Buildings across Amazon India’s fulfillment network are designed with state-of-the art technology and efficient building systems that minimize energy usage. The buildings have on-site and off-site solar panels, which produce solar power. Most buildings are also designed to be net water zero with multiple initiatives such as rainwater collection tanks, recharge wells to replenish water into aquifers, sewage treatment plants, and ultra-low water efficient fixtures. Fulfilment centres are also being designed to make these work places accessible to people with disabilities as Amazon India continues to hire a diverse workforce and make the work place more inclusive.

Akhil Saxena, VP, Customer Fulfilment Operations, APAC, MENA & LATAM, Amazon, said“The rapid expansion of our fulfilment network accelerates on our commitment to serve and empower small and medium businesses in India and customers. With the increased storage capacity of 43 million cubic feet, we will continue to seamlessly cater to the growing demand of our customers, while offering a better experience with wider selection and faster delivery. This expansion will also provide a fillip to the ancillary businesses who support us including those involved in packaging, logistics, and transportation, amongst others, while creating meaningful work opportunities across the country.”

Amitabh Kant, CEO, Niti Aayog, said: “E-commerce has played a crucial role throughout the pandemic by supporting people, small businesses, and creating thousands of local job opportunities. I am happy to see the focussed investments by Amazon across Indian states in building and scaling the state-of-the art infrastructure. This will play a critical role in supporting MSMEs jump-start from the economic disruptions of COVID-19 pandemic and accelerate their journey towards being digital entrepreneurs. The future is digital & our MSMEs must become drivers of this growth. My best wishes to all the Indian MSMEs & Amazon for being committed to the agenda of building a dynamic, vibrant and resilient Digital India.”

Amazon has created one of the most advanced fulfilment networks and sellers in India have been benefitting from Amazon’s expertise in fulfilment, reliable nationwide delivery, and customer service. When using Fulfilment By Amazon (FBA), sellers across India send their products to Amazon’s FCs and once an order is placed, Amazon picks, packs and ships the order to the customer, provides customer service and manages returns on behalf of the sellers.

Amazon India places tremendous value and focus on the well-being and safety of its people across its fulfilment network as everyone faces the challenges associated with COVID-19. Recently, Amazon India announced the completion of more than 130,000 vaccinations for its associates, employees, and their dependents through vaccination events hosted in partnership with leading healthcare providers across several cities.

All customers on www.amazon.in and the Amazon mobile shopping app have an easy and convenient access to over 200 million+ products across hundreds of categories. They benefit from a safe and secure ordering experience, convenient electronic payments, Cash on Delivery, Amazon’s 24×7 customer service support, and a globally recognized and comprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee. They can also enjoy Amazon.in’s guaranteed next-day, two-day delivery and standard delivery on products fulfilled by Amazon.

Amazon India creates more than 100,000 seasonal job opportunities ahead of this festive season

Amazon India today, announced that it has created more than 100,000 seasonal job opportunities ahead of the festive season across its operations network in the country. The new seasonal positions will help elevate its delivery experience and boost the company’s fulfilment and delivery capabilities to meet the surge in customer demand this festive season.

The new associates will join Amazon’s existing robust network of associates and support them to pick, pack, ship and deliver customers’ orders safely and efficiently. The company has also generated tens of thousands of indirect opportunities through its partner networks such as its trucking partners, packaging vendors, ‘I Have Space’ delivery partners, Amazon Flex partners and housekeeping agencies among many others to support the exponential demand during this period.

Earlier this year, in May, Amazon India created close to 70,000 seasonal opportunities across its operational network and customer service centres. This along with today’s announcement is another step forward in Amazon India’s commitment to creating 1 million new job opportunities in India by 2025 through continued investments in technology, infrastructure, and its logistics network.

“This festive season, we are looking forward to serving customers in every part of the country by providing fast, safe and more seamless e-commerce experience to them from the safety of their homes. This year, more than 100,000 seasonal associates will join us to fulfil customer promises. We remain committed to creating job opportunities across the country, especially at a time when the pandemic has posed challenges in earning livelihood for many”, said Akhil Saxena, Vice President – APAC, MENA and LATAM Customer Fulfilment Operations, Amazon India.

In the last few months, Amazon announced plans to launch 10 new Fulfilment Centres and expand 7 existing centres across the country this year. The company now has more than 32 million cubic feet of storage capacity and supports more than 6.5 lakh sellers across regions. Amazon India also announced the expansion of its Sort Centre(SC) network by launching 5 new SCs and expanding 8 existing sort centres across 19 states. The company has also expanded its delivery infrastructure by adding close to 200 Amazon-owned and delivery service partner stations and scaled its delivery programs such as Amazon Flex and ‘I Have Space’ that provide supplemental income opportunities to tens of thousands of individuals.

Amazon India has implemented a series of preventative health measures for employees, associates and partners at its sites such as adherence to social distancing norms, use of face covering, and daily temperature screenings among close to 100 other measures in all its buildings. All orders are delivered through no contact delivery where the delivery associate rings the bell, leaves the package at the doorstep and steps back 2 meters, following social distancing guidelines for their safety. The similar no-contact protocol is followed for pay on delivery orders as well. Additionally, all delivery associates regularly sanitize their hands, clean frequently touched surfaces of their vehicles and are always mandated to wear a face-covering while making a delivery.