Tag: A 360- degree HR Automation Software

Decoding the future of HR and Hiring in the Pandemic Era

  • Vicky Jain, Founder, uKnowva, A 360- degree HR Automation Software

The enormous worldwide magnitude of the Covid-19 epidemic has resulted in disruption becoming the new normal in many aspects of life. The pandemic has caused a significant change in the way several business streams work, including human resources. The epidemic has spurred businesses to expedite their use of 21st century HR technologies and to find innovative methods to maximize its value.

The lockdown signalled a paradigm change to what has come to be known as the “new normal” – overnight shifts from offices to virtual workplaces heightened the need for HR digitalization, which was lacking in many businesses before the global health crisis. The major areas of emphasis in which HR has been engaged may be classified into two categories: digitalization of HR processes and technological transformation.

The Role of Technology in the HR Hiring Process

According to a recent KPMG study research on Covid-19 HR in India, 66 percent of organizations have postponed or paused recruiting schedules, while 30 percent have reduced their recruiting headcount budget. Furthermore, in order to overcome the limitations of physical cooperation, an increasing number of businesses are using innovative working methods like digital platforms.
Organizations must urgently re-imagine their human resource environment, particularly their recruiting strategy, in order to weather the current crisis while also planning for the future. Leaders are seeking automation solutions that address the paradigm change that has resulted in new approaches for working, evolving job positions, and a tumultuous recruiting market. Once HR slowly began to turn to artificial intelligence to digitize its processes, things began to open up and shift.

AI Brings Profound Transformation to the Recruiting Process

HR departments all across the world are using Artificial Intelligence, Data Analytics and Machine Learning to expedite work and improve the recruiting process. Recruiters used AI software to do job-candidate matching, which is a step forward from conventional, commoditized recruiting procedures. The skill sets required for a certain job function are rigorously matched with the capabilities held by applicants via job-candidate matching, resulting in better recruiting choices. As a result, recruiters may cast a broader net when looking for prospects, knowing that only the best and most qualified prospects will show up for interviews.

Furthermore, HR managers placed a larger value on applicant experience throughout the recruiting process. This prevented the proper talent from being lost to rivals owing to a lack of engagement or timely response. HR managers started employing automated chatbots to offer feedback after interviews and improve the applicant experience. AI-enabled HR managers to analyze everything from cultural compatibility to applicant capabilities practically instantly using machine learning and Natural Language Processing. Finally, to further optimize the recruiting process, recruiters used social media, online ads, and video-based recruiting platforms.

The Growing Importance of HR’s Role in Organizations

Human resources include more than simply employee onboarding and talent acquisition. While the lockdown appeared like a well-deserved break at first, it had a negative impact on staff morale after months of confinement. HR professionals all across the globe have had to cope with an increase in employee mental health difficulties. Changing the manner of internal communication, making employee communication more interactive, stepping outside their domain of responsibility and checking in on employees is also a part of HR’s responsibility.

During the pandemic, technology played a critical role in assisting HR in managing their personnel. HR technology solutions have aided talent managers in interacting with employees, receiving real-time feedback, assessing their performance, determining incentives, engaging with employees, and even connecting with them on a personal level.

AI will revolutionize the future of Human Resource Management

There will be a dynamic movement from conventional HR operations to technology-based operations as HR becomes more reliant on technology to operate and manage personnel. According to experts, we will see this transformation in the future decade, to the point where new and previously unknown HR professions will become prominent by 2030. In an article published by the Harvard Business Review, over 20 new HR-related tasks and responsibilities were identified as likely to become genuine positions in the near future. Human Bias Officer, Human Facilitator, Business Continuity Director, Human Network Analyst and many more occupations have their origins in technology.

This is the beginning of a technologically-driven HR development. Technology will play a considerably larger part in HR activities in the future than it does now, and it is reasonable to say that this epidemic has served as a rehearsal for the future of HR management.

Why should HR leaders rely on intelligent automation for organizational growth

-Vicky Jain, Founder, uKnowva, A 360- degree HR Automation Software

A study conducted over six continents, involving six hundred HR Information Technology (IT) and HR leaders by PWC revealed that process automation or intelligent automation (IA) is the key area of focus for 45 percent of the participants. Intelligent automation of human resources, according to expert technologists, has the ability to change the HR function by increasing performance, maximizing competitiveness, and promoting creativity.

According to HR experts, intelligent automation will enable them to make better choices, get things accomplished with fewer resources, and move their attention from the manual, routine jobs to more strategic roles – just by innovation.

What is intelligent automation (IA), and what led to its rise?

IA incorporates artificial intelligence and automation to allow machines to perceive, comprehend, study, and act on their own or with the help of humans. This ensures that, unlike conventional automation or robotic process automation (RPA), intelligent automation allows robots to not only replicate manual operation but also make intelligent choices in the same way that humans do. IA is capable of comprehending systems and their combinations.
This would enable HR to spend less time on non-value-added tasks and more time on people- related initiatives such as employee involvement, experience, and culture, making HR an even more valued business partner.

A recent study conducted by the State of HR Technology India states that nearly 70% of companies in the world have automated half of their HR tasks, such as recruiting, productivity monitoring, communications, and partnership. In the current financial year, about 20% of companies expect to spend more than Rs1 crore ($140,000) on HR technologies.

According to the same survey, the percentage of businesses who have automated different HR
functions have risen in comparison to three years earlier.

The primary motivation for businesses to invest in HR technologies is to save money. According to the survey, other core factors include improving HR role efficiency, encouraging leaders to handle workflows, and improving HR policy execution/implementation.

And with the arrival of COVID-19 and the rapid increase in work from home situations, HR experts are now indeed realizing that AI not only reproduces manual activity but also assists them to get more work done with less.

Organizational Growth Aided by Intelligent Automation in Human Resource Decision-Making Talent recruitment is one HR operation that stands to profit greatly from IA. Recruitment and hiring processes have traditionally required a lot of manual, tedious activities. IA will radically compress recruiting and onboarding procedures, allowing talent management executives to concentrate on what matters most: company development. Talent management experts will accomplish strategic company objectives, including maximizing retention and efficiency by concentrating their efforts on developing innovative communication tactics and providing an outstanding employee experience.

One or both of the possible benefits of integrating IA seems to be cost reduction and return on investment. According to a 2019 Hackett Group survey, HR departments and firms that use automation will do more with fewer resources. According to the survey, “world-class” HR companies use IA and, as a result, have 20 percent lower expenses and deliver required resources for 31% fewer workers than non-digital organizations.

In 2017, IBM published research into how cognitive computing could affect HR. Artificial intelligence, according to the report, will assist practitioners in making fast choices on a daily basis.

Apart from their job contributions, the Human Resource department is liable for an employee’s mental and emotional well-being. Before and after a customer call, AI-enabled systems can take over the role of monitoring and assessing employee attitude. HR will then determine if the employee requires rest or can begin working.
Anxiety may also be detected by a person’s actions and voice sound. IA systems will assist managers in determining if they can investigate and remedy the situation until it becomes detrimental to the workforce and the business.
Repetitive administrative processes may be automated with IA-based technology. It will help with HR strategy, workforce management, processes and procedures review, payroll management, and more. It has the ability to automate workforces, review corporate enforcement, and develop legal tactics.

When a company expands, so will the number of workers that need HR assistance, each with their own set of needs. Employees may perform a portion of basic tasks on their own with the help of intelligent automated HR technologies. Employee satisfaction can rise as a result of this.

Transforming HR through Technology: Reducing barrier of Talent hunting and acquisitions

By Vicky Jain, Founder, uKnowva, A 360- degree HR Automation Software

In this digital era, when advanced technology like Artificial Intelligence and Machine Learning has been transforming each and every industry in our country, how can Human Resource Management (HRM) be left behind? Even HR is going through a new wave, which is called as HR 3.0. Through HR technology, the complex HR processes like recruitment, performance management, employee engagement, payroll among other have been simplified and can be performed in just a click. Energing technologies have completely revolutionsed the HR goals from merely getting processes in place to a more broad-based goal — driving value from talent.

With the current technology at place, popular American worldwide management consulting firm McKinsey and Company has suggested that nearly 56 percent of their hiring to retiring tasks have been automated using the technologies available including the HR software. The HR’s role has also been expanded and more emphasis has been put on productivity and employee engagement. Gone are the days when HR was a person, now it has become portal. Shifting to SAAS based HRM softwares has provided the firms to have universal access to HR services even when you’re remote working, dramatically changing the practice of human resource management.

The need of cost cutting or expansion or providing better services has propelled these changes. Recent research shows organizations that successfully adopt sophisticated HR technology tools outperform those that do not. Since many companies have automated their basic HR administration, these organizations have actually determined the use of technology to transform their HR practices and market their HR brand.

Key challenges of talent acquisition

Finding the right talent when you have a huge skilling gap in the country is one of the biggest challenges in these unprecedented times. It is pivotal that HR team is using the right technology in order to streamline the whole process of managing the various job vacancies and spreading out the right messaging. An advanced HRMS helps to manage all the vacancies at one platform. It has been observed that mastering the art of balancing efficiency and quick decision making from the HR is the can being a big change in the process of talent hunting and acquisitions. Decision making needs data but managing and using this data needs to be efficient to be effective.

Role of HR during the current crisis scenario

HR is now adopting new ways to operate and support every new decision the company is taking to reduce the effect of the pandemic. The new role of HR is to become more agile, adaptable and augmenting. HRM must aim at achieving competitiveness in the field of HR by providing constant educational and training programs for the personal and professional development of the employees of the organization. It has been seen that the companies have understood the importance of effective recruiting and realized that without the technological support, it cannot be done. The HR people are now making use of the various job portals that are available online to look for the best candidates for the position. The complete recruiting process has become easy and effective with the use of the technology. as many people come to know of the offer and hence increases the probability of hiring efficient employees. Employers can present all necessary information related to job, careers and personal development of each employee on portals online. This is a great promotional tool for the organization.