Tag: Birlasoft

Business

Birlasoft Announces a Global, Strategic Partnership with Freshworks Inc.

Sep 8, 2021 by Rekha Nair 0 Comments #Ashutosh Mankar, #Birlasoft, #Freshworks, #Hervé Danzelaud, #Infrastructure and Cloud Technology Services, #Vice President, #Vice President of Global Channels and Alliances

Pune, Noida (India) and Edison, NJ (USA): Birlasoft Ltd, part of the USD 2.4 billion diversified CK Birla Group; a global enterprise digital and IT Services, and Freshworks Inc., a leading software company empowering businesses to delight their customers and employees announce their global, strategic partnership aimed at helping enterprises provide enhanced customer experience management services to customers through new-age digital transformation solutions.

Birlasoft will partner with Freshworks to provide businesses with products to delight their customers and employees. Freshworks takes a fresh approach to building and delivering software for customer relationship and IT service management that is affordable, quick to implement, and designed for the end-user. Birlasoft is committed to bringing digital-first solutions to our clients to expand business capabilities and improve the end-user experience by integrating the best-of-breed solutions from partners like Freshworks into our offerings.

For over 30 years, Birlasoft has been at the forefront of delivering enterprise digital and cutting-edge IT services for global enterprises. Over the past decade, the organization has made a name for itself in developing industry-focused solutions which help reduce time-to-market for its clients and enable them to meet their business goals. Our ‘Digital in Everything’ strategy, coupled with the near-constant focus on innovation, and our Challenger Spirit have helped Birlasoft become a potent force for enterprises on the lookout for transformation partners to help raise their Enterprise to the Power of Digital™.

Ashutosh Mankar, Vice President, Infrastructure and Cloud Technology Services, Birlasoft, said, “The past few years have seen enterprises put a premium on their digital transformation plans, considering the speed of digital adoption within the business ecosystem and the ROI it can deliver for enterprises. Our strategic partnership with Freshworks Inc. will act as a safe springboard for customers who are keen to reimagine customer experiences, strengthen relationship management, and reap benefits from agile digital transformation programs.”

“We take a fresh approach to building software that helps businesses of all sizes easily delight their customers and employees. Birlasoft’s expertise in creating world-class digital transformation solutions makes them a natural partner for our modern customer relationship and IT service management software.” said Hervé Danzelaud, Vice President of Global Channels and Alliances, Freshworks.

This partnership will focus on developing capabilities and innovative, niche-industry solutions to help enterprise clients address their transformation challenges and drive value and success at scale.

News

Birlasoft recognized as India’s Most Admired & Valuable Power Brand Company 2020

Dec 28, 2020 by Rekha Nair 0 Comments #Birlasoft, #CEO & MD, #Dharmender Kapoor (DK)

NOIDA, PUNE, India : Birlasoft Ltd, part of the USD 2.4 billion diversified,The CK Birla Group was recognized as India’s Most Admired & Valuable Power Brand Company for the year 2020, at the India Leadership Conclave & Awards 2020 held, via a virtual ceremony, on 26 December, 2020.  In its 11th edition, this Network 7 Media Group’s flagship annual event has been successfully bringing together the finest minds of the society under one platform.

This year’s theme was Rebuilding India: Opportunities in the Pandemic. The India Leadership Conclave (ILC) 2020 conferred awards on those companies and individuals who have shown remarkable resilience and achievements in a very tough and hostile environment. Nomination of companies and individual leaders was carried out by an independent team of business and finance experts at the Network 7 Media Group, who studied the growth patterns, business resilience and exceptional ‘will to perform’ of companies, during the pandemic year. This was followed by an online poll and a jury member round, which included eminent business leaders.

On winning the award, Dharmender Kapoor (DK),  CEO & MD, Birlasoft, said, “We, at Birlasoft, are honored to be recipients of the prestigious ILC Power Brand Award. While the pandemic did put a lot of us under pressure initially, I am delighted to see the progress we have made as a company and as a Brand, and the growth platform we have set for ourselves, looking forward. I share this moment of pride with each of my colleagues at Birlasoft and thank them for their continued commitment and helping us serve our stakeholders and communities better each year. I would also like to extend my gratitude to the jury members for recognizing the great value that Birlasoft provides to customers, globally.”

News

Birlasoft receives SABERA 2020 Award for its community-benefiting Initiative – Project Shodhan

Dec 17, 2020 by Rekha Nair 0 Comments #Arun Rao, #Birlasoft, #Birlasoft Ltd, #Chief People Officer, #Project Shodhan, #The CK Birla Group

NOIDA, PUNE, India: Birlasoft Ltd, part of the USD 2.4 billion diversified, The CK Birla Group was awarded for the third consecutive year by the Social and Business Enterprise Responsible Awards (SABERA) for its Corporate Social Responsibility (CSR) initiative of crop residue management titled ‘Shodhan’ (meaning ‘purity’ in Hindi) under the category of Paryavaran & Upbhog (Environment and Consumption).

Project Shodhan was set up in 2017 with the aim of achieving zero crop residue burning in the villages of Indian states of Punjab, Haryana, Uttar Pradesh, and Rajasthan. In four years, the initiative has covered 61 villages and 53,000 acres of agricultural land in these “wheat bowl states.” Last year, the Confederation of Indian Industry (CII) Foundation and Birlasoft had signed an MoU towards the third phase of Shodhan, focused on introducing alternate solutions to manage crop residue and create awareness on the ills of stubble burning.

On winning the award, Arun Rao, Chief People Officer, Birlasoft, said, “We are honored to serve the community that we operate in, and do our bit in solving the major environmental issue of stubble burning. The recognition by SABERA is testament of the efforts that our volunteer teams have put in to devise sustainable farming solutions. Through Shodhan, we hope to be a catalyst towards improving Air Quality Index (AQI) across the Delhi-NCR region, by bringing in behavioral change among farmers and promoting sustainable agricultural methods. I would like to thank CII for their partnership towards helping us reach many milestones in this community-benefiting project.

Through Project Shodhan, Birlasoft also created awareness among the farming communities through various action-oriented modes of street plays, one-to-one sessions, and behavioral communication campaigns. Demonstration sessions and trainings were provided on-ground on straw management techniques along with acknowledgment and appreciation for farmers.

Business World

Birlasoft and AmCap Insurance announce Go-live of Submission Automation Portal

Sep 8, 2020 by Neel Achary 0 Comments #Birlasoft

Pune, Noida (India) and Edison, NJ (USA), September 8, 2020 | Birlasoft Ltd [BSE: 532400, NSE: BSOFT], part of the USD 2.4 billion diversified, The CK Birla Group, today announced it has successfully gone live with the Submission Automation Portal for American Capital Assurance Corp (AmCap Insurance).

AmCap Insurance was looking to transform their underwriting operations around submission intake and management. There has been a steady rise in submissions volume and with state expansion planned, AmCap Insurance realized that process automation in conjunction with an intuitive web portal would alleviate the challenges in submission handling workflow. The Submission Automation Portal automates the intake process, data extraction, submission prioritization, and routing with OCR and eligibility. Integration with email and other internal systems facilitates better underwriter- agent collaboration and seamless data exchanges.

Shilpa Bhandari, SVP & Global Head, BFSI, Birlasoft, said, “I would like to congratulate AmCap Insurance for the smooth release of Submission Automation Portal. We are proud to partner with AmCap Insurance in their journey to innovate and achieve excellence in underwriting operations. This platform provides a strong foundation for AmCap Insurance to generate high underwriting profitability and superior customer service to their agency partners and customers.”

“Birlasoft’s contribution to the insurance industry has been phenomenal and we are happy to have them as partners in this journey. They are constant innovators in their space, helping their customers to be more productive with their innovations and cutting- edge business strategies. Currently, we have been collaborating with Birlasoft on a Submission Automation Portal which will not only help achieve excellence in underwriting operations but propel the desired paradigm shift towards providing seamless service to our customers.” Said, Philip G Peterson III, Vice President, and CAO, American Capital Assurance Corp.

Birlasoft has proven itself as a leading mid-tier Enterprise Digital company by carving out a premier position among the minds of global brands; catering to customers across verticals and providing personalized attention with its two decades of experience in transformational projects. Birlasoft has been invested in industry-centric domain solutions and partnerships. The company has successfully delivered projects for insurance customers in areas of core process augmentation, front to back-office automation, and customer experience. Birlasoft has proven experience in the insurance solutions suite portfolio comprising of various solutions for distribution, policy administration, and claims business units. These specific portfolios help to improve collaboration between brokers and underwriters, boosting underwriting efficiency, and fighting claim fraud.

Business World

Birlasoft to drive Cloud-led Digital Transformation for customers in collaboration with Microsoft

Aug 18, 2020 by Gouri Achary 0 Comments #Birlasoft, #CEO and MD, #Cloud-led Digital Transformation, #Corporate Vice President, #Dharmender Kapoor, #Gavriella Schuster, #Microsoft

Pune (India) | August 18, 2020: Birlasoft Ltd [BSE: 532400, NSE: BSOFT], part of the USD 2.4 billion diversified, The CK Birla Group, today announced a Global Strategic Cloud Alliance with Microsoft to help its clients to accelerate their digital journey. With this collaboration, Birlasoft is strategically positioned to support its enterprise clients with their cloud transformation needs, right from infrastructure to business applications.

Birlasoft has plans to scale its current Microsoft cloud business to $100M. Building on the current collaboration, Birlasoft will focus on delivering end-to-end services on Microsoft Azure, Microsoft 365, and Microsoft Dynamics 365, to its clients. Together with Microsoft, Birlasoft will create innovative industry solutions and enable customers in focus industries to adopt Microsoft cloud technologies and services.

The current global situation requires organizations to enhance agility and resilience, to in turn ensure business continuity, deliver desired customer experiences, and accomplish their business goals. The speed of digitalization will be a primary imperative. Birlasoft has been working with its customers across industry segments, supporting them in their digital transformation journeys.

Birlasoft helps customers in Manufacturing to accelerate their Industry 4.0 adoption; in BFSI to leverage Open APIs and automate both front-office and back-office transformation; in Energy & utility sector to enhance field collaboration and real-time service excellence, optimize operations and improve asset performance; and in Life Sciences vertical to innovate faster, provide rich insights to achieve commercial excellence, and automate drug discovery and pharmacovigilance processes. The Strategic Cloud Alliance with Microsoft will further strengthen Biralsoft’s digital offerings and will allow them to complement their industry expertise with the power of Microsoft clouds, to accelerate their clients’ digital transformation journey.

Dharmender Kapoor, CEO and MD, Birlasoft.”Birlasoft empowers our customers to harness the full power of digital by combining enterprise applications with the most modern platforms, software and digitalization processes. Through this cloud alliance with Microsoft, our customers can expect an even broader range of solutions, delivered at a continually faster pace, which will accelerate the execution of their digital transformation strategies.”

Gavriella Schuster, Corporate Vice President, One Commercial Partner at Microsoft Corp. said, “This collaboration combines Birlasoft’s industry expertise with the power of the Microsoft cloud platform. Together we will help our customers accelerate their digital transformation with new and innovative solutions across industries.”

Customers in their cloud journey will find Birlasoft’s Global Strategic Cloud Alliance with Microsoft to be of great value for accelerating their plans for cloud adoption and implementation. Birlasoft is a Microsoft Gold partner and for over 10 years has been delivering proven industry-focused solutions on Microsoft technologies to its clients.

Business World

Birlasoft Q1 Revenue; up 18% YoY EBITDA, up 46% YoY, Signs TCV of $ 180 M in Q1

Aug 6, 2020 by Gouri Achary 0 Comments #Birlasoft, #Birlasoft Q1 Revenue; up 18%, #Dharmender Kapoor, #Managing Director and Chief Executive Officer

Birlasoft [BSE: 532400, NSE: BSOFT], a part of the USD 2.4 billion diversified CK Birla Group, reported its unaudited consolidated financial results for the first quarter ended June 30, 2020.

Dharmender Kapoor, Managing Director and Chief Executive Officer, Birlasoft, said, “Our Q1 results were better than what we had expected at the beginning of this pandemic quarter. Our healthy deal wins of $ 179.7 M and good pipeline across verticals and horizontals, coupled with strong cash collections are a testimony to the trust shown in us. With the key objectives of ensuring our employee’s safety and partnering with our customers to stabilize their business and get them up to speed, we were quick in launching a few Digitalized Covid-19 solutions, like intelliOpenTM for employee health and safety, and Supplier Risk Radar, an Analytics solution to predict financial health of suppliers, to address our customer needs. Our focus will remain to work closely with our customers and partners and aid them in their initiatives to accelerate their success in the post-pandemic world.”

In INR:

Revenue at Rs. 915 Crore(cr)uo0.8%QoQ &17.7%YoY

EBITDA at Rs. 113 Cr down 3.3%QoQ &up46.3% YoY

PAT at 56cr down 18.4% QoQ &up 38.4% YoY

In USD

Revenue at $121.2M down 3.4% QoQ& up 8.5% YoY

EBITDA at $15.0M, down 7.4% QoQ &up 34.9% YoY

EBITDA margin at 12.3% up 240 bps YoY

PAT at $ 7.5M, down 21.9% QoQ and up 24.3% YoY

Key Financial Highlights for Q1 FY21

Other Highlights

  • Signed TCV deals of $ 179.7 M during the quarter
  • Active Client Count at 356
    • $ 10 M customer at 8; up by 1 during Q1
  • Cash & Equivalents up from US$ 88.4 M in Q4 to US$ 108.8 M (INR 822 Cr); up US$ 20.4 M
  • DSO at 60 days, down by 12 days QoQ
  • Manpower strength of 9,908 as at 30th June 2020 versus 10,268 in Q4
  • Attrition down from 21.7% in Q1 FY20 to 16.5% in Q1 FY21; down 520 bps YoY

Deal Wins for the Quarter

  • Selected by a global building material & solutions major to provide remote Infrastructure and Global Datacenter Managed Services.
  • Chosen as a sole offshore vendor, by one of the leading third-party providers and retailers of wireless products for application management and development work around ERP technologies, Magento and for building a Testing Center of Excellence (CoE)
  • Selected as a partner by a leading US Telecom Major for providing Business Analysis & Testing Services as part of a multi-year deal. This has come on top of an earlier engagement to integrate the pre-paid and post-paid platforms.
  • Chosen by a European Insurance major for transforming its global Human Resources solutions stack through the implementation of SAP SuccessFactors.
  • Selected by a leading US Telecom Major for accuracy testing of its Application data
  • Awarded by a leading Energy Storage Major for its Application Managed Services and support of J D Edwards applications.
  • Selected by a US Lifesciences major for migration of its data lake and Analytics applications to SAP
  • Selected by an Asian Cement major to provide remote Infrastructure and helpdesk support.
  • Birlasoft has been chosen by a leading US Media and Entertainment company in enhancing its customer experience through the implementation of Salesforce.com

Awards and Recognition

  • Birlasoft was named a Top 15 Sourcing Standout by Information Services Group (ISG), a leading global technology research and advisory firm. It was among the leading providers in the Booming 15 category for the Americas region based on annual contract value (ACV) won over the last 12 months, according to the 1Q 2020 Global ISG Index™.
  • Birlasoft Partners with Innoveo, a leading global technology company, strengthening Birlasoft’s domain and digital capabilities to rapidly deliver world-class solutions with Innoveo’s enterprise-level no-code platform.

Covid-19 Solutions – Building Resilience for the Long Haul

COVID has caused businesses to realize the need to accelerate digital transformation. Building resilience and agility through digital-led innovations is critical to their survival in the short and long term. Birlasoft too accelerated our development of digital solutions for our customers.

intelliOpenTM  

Facility managers need to help protect employees and visitors from the spread of COVID-19. intelliOpenTM integrates four important components of protection: Self-screening, Thermal Screening, Social Distance Compliance and Contact Tracing, while adhering to regulatory compliance, data privacy and confidentiality requirements.

Supplier Risk Radar

Sourcing and procurement leaders struggle to effectively track their suppliers’ sustainability in the uncertain times of COVID-19. They need to minimize supplier risk exposure and build disruption-free supply chains with this AI-powered preventive risk mitigation solution.

Blockchain – Four New Solutions

  1. Warranty Management: From false claims and fake product to misunderstandings about coverages, there are many challenges in warranty management. By bridging the information gap between manufacturers, warranty providers, other participants in the supply chain and the consumers, blockchain helps streamline the warranty lifecycle.
  2. Supply Chain Visibility and Resiliency: Companies are struggling to get supply chain visibility. Our Blockchain solution improves the ability to make decisions on inventory, production scheduling, product availability.
  3. Container Tracking: End-to-end container and shipment tracking provide an accurate view of the complete journey of the shipment right from the manufacturing plant to end destination.
  4. Counterfeit Drug Detection and Supply Chain Traceability: Our multi-stage counterfeiting validation solution, with end-to-end tracing and tracking of medicines or medical equipment on Blockchain, empower drug manufacturers, distributors, retailers and patients to validate the authenticity of drug or medical device.

Intelligent Automation Solution

Birlasoft’s Smart Automation Solution Kit offers a range of Automation Bots including Supply Chain/Order Management, Master Data Management, Financial Processing, HR & Payroll Processing, IT Health Check, and IT Service Desk & Reporting.

New Digital Experience & Co-innovation Centers  

Birlasoft’s Digital Labs (Pune, Noida and Raleigh) are state-of-the-art co-innovation centres where customers can see, touch, and feel digital innovation. Two examples of co-innovation are 1) New ideas for Warehouse Safety, 2) IoT Asset Health Monitoring for machinery buried deep in the ground. Customers can work with us in a no-risk environment to solve their most pressing business problems.