Insurance SaaS Platform Heph Collaborates with Capri Global to Transform Distribution Models
Mumbai, 30 May 2025: Heph, India’s largest Insurance SaaS Platform and a Girnar Finserv Entity has announced its partnership with Capri Global Capital Ltd known by the brand name Capri Loans, one of the leading NBFCs known for its innovative approach to lending and financial services in India. Capri has chosen Heph as its technology partner owing to its comprehensive white-label Insurance SaaS platform tailored to BFSI needs.
Through this collaboration, Capri Loans will seamlessly embed insurance products across its lending ecosystem, including the introduction of a Group Health Insurance product and other insurance product as per the customer requirements and choice. Having integrated Heph’s multi-insurer, multi-channel capabilities, Capri Global will offer customized third party insurance solutions directly within its loan products, driving a new revenue stream while enhancing customer value.
How Capri Loans Benefits from Heph’s Insurtech Solutions:
- Seamless White-Label Integration: Heph’s API-driven, fully customizable platform enables Capri Loans to embed insurance within its existing digital ecosystem to be obtained by customers at their option, ensuring a frictionless experience for customers and sales teams alike.
- Multi-Insurer, Multi-Channel Capability: Capri Loans can now offer a diverse range of insurance products, including custom-created products (Motor, Health, Life, Group), through various distribution channels including Assisted, D2C, and Embedded, enhancing cross-sell opportunities.
- Custom Workflows for Optimized Operations: The platform is tailored to Capri Loan’s operational needs, automating policy issuance, claims processing, and compliance workflows to ensure smooth execution at scale.
- Reduced Policy Issuance Time by 80%: Heph’s advanced automation tools drastically cut down processing time, enabling issuance of policies in minutes rather than days.
- Comprehensive Backend Management: The platform consolidates operations, including policy administration, invoice management, IRDAI compliance, and reporting, ensuring complete regulatory adherence.
- Enterprise-Grade Security: With SOC2 and ISO-certified security protocols, Capri Loans benefits from best-in- class data protection and encryption standards.
Ayush Bagmar, Business Head of Heph, said, “At Heph, we are reimagining the way insurance is distributed by enabling financial institutions to introduce the right insurance products to the right audience. Our partnership with Capri Global furthers this vision. By leveraging Heph’s white-label, full-stack platform, Capri Global can now scale its offerings and drive meaningful engagement through its platform”
Magesh Iyer, Chief Operating Officer at Capri Global Capital Ltd added, “Offering our customers a wide array of insurance solutions that fits their requirement is an important objective for us. We also understand that beyond offering the right solutions, the experience of the same has to be customer oriented. This partnership enables us to reimagine the entire customer journey. Heph’s platform, a one stop shop for all insurance needs will accelerate our growth and help us serve our customers better.”
With Heph as its insurtech partner, Capri Loans is set to unlock new growth opportunities, boost policy issuance speed, and drive significant revenue expansion through insurance cross-sell, potentially increasing revenue The partnership marks a pivotal step in digitizing insurance distribution in the BFSI sector, setting new benchmarks for operational excellence and customer-centric financial solutions.
