How hotel tech can be the way towards contactless hospitality
eZee Technosys is a 15 year old company founded by two friends Hitesh Patel (MD, Co-Founder) & Vipul Kapoor (Co-Founder). eZee Technosys is a tech-based platform engineered for the Hospitality Industry to automate operations in a flawless and seamless manner. In 2005 eZee Technosys was founded with the intention to revolutionize the hospitality industry in India.
Their goal was to provide ingenious, sturdy, cutting-edge solutions using the latest in technology to streamline solutions within the sector. Today the brand has a representation globally providing their clientele with state-of-the-art software solutions that address every requirement of the hospitality industry. Each solution from eZee has been built keeping in mind the complexity and inter-connectivity of various functions within the hospitality sector.
Mr. Aeijaz Sodawala, Chief Executive Officer (CEO), eZee Technosys said:
How hotel tech can be the way towards contactless hospitality?
The hospitality industry has become more receptive towards the latest technology owing to the pandemic. Hotel technology will play a noteworthy role towards contactless hospitality; through the latest features and innovations. Hotel tech will facilitate contactless check-ins, stays and check-outs without major human involvement; along with automating various steps and processes along the way. Technology will also allow guests to request for services from the convenience of their mobile phones and unlock their rooms through bluetooth-enabled digital keys to name a few. These modules will not only help hotels provide a contactless experience, but will also ensure staff and operational efficiency.
How hotel tech can play a part in boosting guest confidence?
Traveler behaviour has changed entirely in the past year. On the same lines, hotel technology has garnered a considerable amount of attention because of latest innovations and enhancements. It has not only played a significant role in automating hotel operations and improving efficiency; but also directly impacted guest satisfaction. Hotel technology has managed to stay abreast with rapidly changing customer expectations. Hoteliers will be able to understand guest behaviour in a better way because of advanced technology. Streamlined hotel operations will help hoteliers focus better on delivering a personalized, yet contactless experience; thereby making hotel tech a major driver for boosting guest confidence.