HCLTech expands partnership with Salesforce to accelerate enterprise adoption of Agentic AI with new services

NEW YORK and NOIDA, India, June 27, 2025—HCLTech, a leading global technology company, announced the launch of its orchestration consultation and implementation services designed to accelerate enterprises’ adoption of Salesforce Agentforce across various industries, including financial services, healthcare, retail and manufacturing, helping them transform into AI-augmented enterprises.

With a consulting-led approach, HCLTech supports rapid adoption of enterprise-grade agentic workflows that unify task orchestration, reasoning and action execution across systems, streamlining marketing, sales, service and operations in highly regulated environments.

HCLTech leverages protocols, including the Agent-to-Agent (A2A) protocol and the Model Context Protocol (MCP), to help clients streamline coordination, task tracking and visibility and drive faster and more reliable outcomes.

“Salesforce Agentforce represents a transformational shift in how enterprise value is created. At HCLTech, we are not just enabling agent deployment, we are scaling business outcomes through intelligent, governed and connected agent ecosystems,” said Sadagopan Singam, Executive Vice President, Global Head of SaaS and Commercial Application, Digital Business Services, HCLTech.

“Organizations need a new labor model that unlocks the full potential of humans with AI at work. HCLTech is a critical partner for identifying and developing specific use cases with our joint customers across industries,” said Phil Samenuk, SVP of Global Alliances & Channels and Outsourcing Service Providers, Salesforce.

These innovations support HCLTech’s enterprise AI approach and its FY26 strategy for delivering Total Experience, reinforcing its leadership in multi-agent AI innovation.