SANA Insurance Brokers Private Limited launches health insurance portal ‘SANA.Insure’

SANA Insurance Brokers Private Limited

India, June 22, 2021:One of India’s emerging Health-Insurance-Tech brands, SANA Insurance Brokers Private Limited has announced the launch of its portal, SANA.Insure. With this launch, SANA.Insure aims to digitally bridge the health insurance protection gap in India, and to set new benchmarks of quality in distribution and servicing.

SANA.Insure is focused on delivering health insurance solutions, both online and offline. It has online API integration for health insurance products with 16 health and general insurers, and offline partnerships with 11 other insurers. It caters to the personalized demands of customers with an intelligent and multi-language insurance portal. A unique “Hinglish” interface is aimed at residents of tier two and three cities, where the usage of smartphones is growing rapidly.

SANA.Insure is powered by SANABase, a proprietary database of 100+ retail health insurance plans, with standardized definitions and reference ranges. The benefits, limits, and conditions of all the plans on the portal have been analyzed in detail by SANA.Insure’s product experts, and captured in 150+ standardized parameters.

SANACheckis a unique, automated, and free service on the SANA.Insure portal, for existing health insurance policyholders. It provides important alerts about their policies, as well as a summary and detailed analysis of the benefits and limits. SANACheck does color-coding of inferior, average, and superior policy features based on SANAliser, which is a logic-based engine designed on Trool.

The portal is further supported by an intelligent chatbot SANABot, which handles natural language queries as well as transactions. This is powered by a unique combination of Google, Dialogflow, and the fuzzball.js library. While responding to queries, it searches through a large knowledge base of 1000+ FAQs and answers that have been prepared by SANA.Insure’s experts. SANABot offers an informative and engaging purchase experience and is accessible via WhatsApp for the convenience of end-users and customers.

Commenting on the launch, Mr. Srinath Mukherji, Co-Founder & Director, Sana Insurance Brokers, said,“We are extremely proud of the launch of SANA.Insure in the Indian market. We believe that health insurance is a must-have product for every person and their dependents in present times. In these days of uncertainties, it is imperative to keep yourself and your family protected against unforeseen medical emergencies. So far, health insurance penetration in India has been very low, due to issues of trust, complexity, and reach. We believe digital technologies can be used to effectively tackle these challenges.SANA.Insure will help empower buyers with exhaustive knowledge on all critical policy features, to enable more informed decision making. We are optimistic about our journey to simplify health insurance policies for our existing and future customers. SANA.Insure’s digital technologies will allow us to reach millions of uninsured households, and provide consistent, unbiased, and personalized care through their smartphones.”

SANA.Insureisexperiencingstrong interest on the group health insurance front, and has built innovative technology solutions to help employees of SME’s and corporates. It is driving employee engagement with its customized employee health portal that seamlessly provides all details about the employee’s health policy, E-Health card, etc. Employees can engage 24*7 with Relationship Managers at SANA.Insure on the Chatbot (via WhatsApp) to resolve queries immediately. There is also an exclusive community wall for group chats on this portal. SANA.Insure assists in hassle-free and quick claims management, by liaising with insurers and third-party administrators (TPAs)on behalf of customers and corporate partners.

About SANA.Insure

SANA.Insure is the domain and brand name of Sana Insurance Brokers Private Limited. It is a general insurance broker licensed by IRDAI in February 2020. The company specializes in health insurance distribution and services. It has online API integration for health insurance plans with 16 insurers and offline partnerships with 11 other insurers. SANA.Insure was started with the common desire of the co-founders to use digital technologies to provide personalized and affordable health insurance services to the huge mass of Indians who remain uninsured.

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